This page sets out the repairs, upgrades and data recovery we carry out on the Dell XPS 13 9350, with notes on what tends to go wrong and what can and cannot be upgraded. It is a 13.3-inch laptop from 2015. The SSD can be replaced but the memory is soldered, so storage is the only upgrade.
- Model number
- 9350
- Released
- 2015
- Type
- Laptop
- Screen
- 13.3-inch
- Storage
- M.2 SSD, replaceable
- Memory
- Soldered
Dell XPS 13 9350 repairs and upgrades
Screen replacement
We replace the 13.3-inch panel like-for-like, matching resolution and connector to the part number on the original.
Price confirmed before work starts
Battery replacement
We replace the internal battery and check the charging circuit and adapter at the same time. On a 2015 machine a worn battery is the likely cause of short runtime, and we measure its capacity before recommending anything else.
Price confirmed before work starts
Charging port and power repair
A charger that only works at a certain angle means a worn charging socket. We replace it and test the charging circuit behind it.
SSD and storage upgrade
The Dell XPS 13 9350 takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
Memory
Memory in the Dell XPS 13 9350 is soldered and cannot be upgraded. It is worth knowing this before paying anyone for a memory upgrade.
Windows repair and reinstall
This model does not meet Microsoft’s Windows 11 requirements, and Windows 10 reached end of support in October 2025. We can advise on the realistic options, including a lightweight Linux or ChromeOS Flex installation.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the Dell XPS 13 9350, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Notes from the workshop
- Memory is soldered to the motherboard, so it is fixed at whatever the laptop was bought with.
- Battery swelling that lifts the trackpad or palm rest is something we see regularly on the XPS 13. A swollen battery should be replaced before it damages the trackpad or chassis.
- Charging is over USB-C on recent models. When a port stops charging, the fault is usually on the motherboard and is repaired at component level.
Data recovery from the Dell XPS 13 9350
The SSD in the Dell XPS 13 9350 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Dell XPS 13 9350 sits in the range
Its nearest relatives in the Dell XPS 13 range are the older Dell XPS 13 9333 (2013) and the newer Dell XPS 13 9360 (2016).
Questions
Can the SSD or memory in the Dell XPS 13 9350 be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory is soldered and cannot be upgraded.
My Dell XPS 13 9350 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Is a 2015 Dell XPS 13 9350 still worth repairing?
It depends on the fault. A battery, SSD or charging socket is usually worth doing. A major board repair on an older machine may cost more than the machine is worth, and if that is the case we will say so.
Where do I find the model number on my laptop?
The model name is on the base label or palm rest. The 7-character Service Tag on the base identifies the exact build. For this model, look for 9350.