If your Dell XPS 13 9315 2-in-1 has a broken screen, will not charge, runs hot or will not start, we can diagnose and repair it at our Bermondsey workshop. It is a 13-inch 2-in-1 laptop from 2022. Storage and memory are both fixed to the board, which shapes what can be upgraded and how data is recovered.
- Model number
- 9315
- Released
- 2022
- Type
- 2-in-1 laptop
- Screen
- 13-inch
- Storage
- Soldered to the board
- Memory
- Soldered
Repairs we carry out on the Dell XPS 13 9315 2-in-1
Touchscreen replacement
Glass, touch layer and display are one bonded 13-inch part. We replace it as a unit and test touch and pen input before it leaves.
Price confirmed before work starts
Charging port and power repair
Charging is over USB-C. A loose or dead port is replaced where it is a separate part, or repaired on the motherboard where it is soldered.
Storage
Storage on the Dell XPS 13 9315 2-in-1 is soldered and cannot be upgraded. We can help with external storage, clearing space, or moving to a new machine.
Memory
Memory in the Dell XPS 13 9315 2-in-1 is soldered and cannot be upgraded. It is worth knowing this before paying anyone for a memory upgrade.
Windows repair and reinstall
The Dell XPS 13 9315 2-in-1 shipped with Windows 11. We repair start-up faults, reinstall Windows cleanly with your files kept, and remove malware.
Battery replacement
We replace the internal battery and check the charging circuit and adapter at the same time. On a 2022 machine a worn battery is the likely cause of short runtime, and we measure its capacity before recommending anything else.
Price confirmed before work starts
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the Dell XPS 13 9315 2-in-1, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Notes from the workshop
- Memory is soldered to the motherboard, so it is fixed at whatever the laptop was bought with.
- Battery swelling that lifts the trackpad or palm rest is something we see regularly on the XPS 13. A swollen battery should be replaced before it damages the trackpad or chassis.
- Charging is over USB-C on recent models. When a port stops charging, the fault is usually on the motherboard and is repaired at component level.
Data recovery from the Dell XPS 13 9315 2-in-1
Storage in the Dell XPS 13 9315 2-in-1 is soldered to the board. If the machine will not start, recovering files means repairing the board enough to read the storage, so the repair and the recovery are the same job.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Dell XPS 13 9315 2-in-1 sits in the range
Its nearest relatives in the Dell XPS 13 range are the newer Dell XPS 13 (2026). Storage differs too: soldered to the board on the Dell XPS 13 9315 2-in-1, M.2 SSD, replaceable on the Dell XPS 13. It is the earliest 13-inch model of the range that we list.
Questions
Can the SSD or memory in the Dell XPS 13 9315 2-in-1 be upgraded?
The storage is soldered and cannot be upgraded. Memory is soldered and cannot be upgraded.
My Dell XPS 13 9315 2-in-1 will not turn on. Is my data lost?
Not necessarily, but the storage is on the main board, so the board has to be repaired far enough to read it. Do not keep trying to power it on, and tell us about any backups you have.
Where do I find the model number on my 2-in-1 laptop?
The model name is on the base label or palm rest. The 7-character Service Tag on the base identifies the exact build. For this model, look for 9315.
Can the Dell XPS 13 9315 2-in-1 run Windows 11?
Yes. It shipped with Windows 11.