This page sets out the repairs, upgrades and data recovery we carry out on the Dell XPS 13 7390 2-in-1, with notes on what tends to go wrong and what can and cannot be upgraded. The Dell XPS 13 7390 2-in-1 is a 2019 2-in-1 laptop with a 13.4-inch screen. Storage and memory are both fixed to the board, which shapes what can be upgraded and how data is recovered.
- Model number
- 7390
- Released
- 2019
- Type
- 2-in-1 laptop
- Screen
- 13.4-inch
- Storage
- Soldered to the board
- Memory
- Soldered
Dell XPS 13 7390 2-in-1 repairs and upgrades
Touchscreen replacement
The 13.4-inch touchscreen is bonded to its glass, so cracked glass, dead touch and display faults are all fixed by replacing the bonded panel.
Price confirmed before work starts
Windows repair and reinstall
The Dell XPS 13 7390 2-in-1 meets Microsoft’s Windows 11 requirements in most configurations. We upgrade from Windows 10, which reached end of support in October 2025, or reinstall Windows 11 cleanly with your files kept.
Battery replacement
A new internal battery is fitted and tested through a full charge and discharge. On a 2019 machine a worn battery is the likely cause of short runtime, and we measure its capacity before recommending anything else.
Price confirmed before work starts
Charging port and power repair
Charging is over USB-C. A loose or dead port is replaced where it is a separate part, or repaired on the motherboard where it is soldered.
Storage
Storage on the Dell XPS 13 7390 2-in-1 is soldered and cannot be upgraded. We can help with external storage, clearing space, or moving to a new machine.
Memory
Memory in the Dell XPS 13 7390 2-in-1 is soldered and cannot be upgraded. It is worth knowing this before paying anyone for a memory upgrade.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the Dell XPS 13 7390 2-in-1, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
What we see on the bench
- Memory is soldered to the motherboard, so it is fixed at whatever the laptop was bought with.
- Battery swelling that lifts the trackpad or palm rest is something we see regularly on the XPS 13. A swollen battery should be replaced before it damages the trackpad or chassis.
- Charging is over USB-C on recent models. When a port stops charging, the fault is usually on the motherboard and is repaired at component level.
Data recovery from the Dell XPS 13 7390 2-in-1
Storage in the Dell XPS 13 7390 2-in-1 is soldered to the board. If the machine will not start, recovering files means repairing the board enough to read the storage, so the repair and the recovery are the same job.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Dell XPS 13 7390 2-in-1 sits in the range
Its nearest relatives in the Dell XPS 13 range are the newer Dell XPS 13 9300 (2020). Storage differs too: soldered to the board on the Dell XPS 13 7390 2-in-1, M.2 SSD, replaceable on the Dell XPS 13 9300. It is the earliest 13.4-inch model of the range that we list.
Questions
Can the SSD or memory in the Dell XPS 13 7390 2-in-1 be upgraded?
The storage is soldered and cannot be upgraded. Memory is soldered and cannot be upgraded.
My Dell XPS 13 7390 2-in-1 will not turn on. Is my data lost?
Not necessarily, but the storage is on the main board, so the board has to be repaired far enough to read it. Do not keep trying to power it on, and tell us about any backups you have.
How do I get my Dell XPS 13 7390 2-in-1 to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.
How much does a Dell XPS 13 7390 2-in-1 screen replacement cost?
Price confirmed before work starts. The exact figure depends on the part your machine needs, and we confirm it before any work starts.