Dell XPS 13 9310 2-in-1 repair in London: bring it to our workshop in Bermondsey or ask about courier collection, and we will confirm a price before any work starts. It is a 13.4-inch 2-in-1 laptop from 2020. Storage and memory are both fixed to the board, which shapes what can be upgraded and how data is recovered.
- Model number
- 9310
- Released
- 2020
- Type
- 2-in-1 laptop
- Screen
- 13.4-inch
- Storage
- Soldered to the board
- Memory
- Soldered
Dell XPS 13 9310 2-in-1 repairs and upgrades
Touchscreen replacement
The 13.4-inch touchscreen is bonded to its glass, so cracked glass, dead touch and display faults are all fixed by replacing the bonded panel.
Price confirmed before work starts
Memory
Memory in the Dell XPS 13 9310 2-in-1 is soldered and cannot be upgraded. It is worth knowing this before paying anyone for a memory upgrade.
Windows repair and reinstall
The Dell XPS 13 9310 2-in-1 meets Microsoft’s Windows 11 requirements in most configurations. We upgrade from Windows 10, which reached end of support in October 2025, or reinstall Windows 11 cleanly with your files kept.
Battery replacement
A new internal battery is fitted and tested through a full charge and discharge. A battery of this age that swells should be replaced before it damages the trackpad or casing.
Price confirmed before work starts
Charging port and power repair
Charging is over USB-C. A loose or dead port is replaced where it is a separate part, or repaired on the motherboard where it is soldered.
Storage
Storage on the Dell XPS 13 9310 2-in-1 is soldered and cannot be upgraded. We can help with external storage, clearing space, or moving to a new machine.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the Dell XPS 13 9310 2-in-1, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Known issues with the XPS 13 range
- Memory is soldered to the motherboard, so it is fixed at whatever the laptop was bought with.
- Battery swelling that lifts the trackpad or palm rest is something we see regularly on the XPS 13. A swollen battery should be replaced before it damages the trackpad or chassis.
- Charging is over USB-C on recent models. When a port stops charging, the fault is usually on the motherboard and is repaired at component level.
Data recovery from the Dell XPS 13 9310 2-in-1
Storage in the Dell XPS 13 9310 2-in-1 is soldered to the board. If the machine will not start, recovering files means repairing the board enough to read the storage, so the repair and the recovery are the same job.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Dell XPS 13 9310 2-in-1 sits in the range
Its nearest relatives in the Dell XPS 13 range are the older Dell XPS 13 7390 2-in-1 (2019) and the newer Dell XPS 13 Plus 9320 (2022). Storage differs too: soldered to the board on the Dell XPS 13 9310 2-in-1, M.2 SSD, replaceable on the Dell XPS 13 Plus 9320.
Questions
Can the SSD or memory in the Dell XPS 13 9310 2-in-1 be upgraded?
The storage is soldered and cannot be upgraded. Memory is soldered and cannot be upgraded.
My Dell XPS 13 9310 2-in-1 will not turn on. Is my data lost?
Not necessarily, but the storage is on the main board, so the board has to be repaired far enough to read it. Do not keep trying to power it on, and tell us about any backups you have.
Where do I find the model number on my 2-in-1 laptop?
The model name is on the base label or palm rest. The 7-character Service Tag on the base identifies the exact build. For this model, look for 9310.
Can the Dell XPS 13 9310 2-in-1 run Windows 11?
Yes, in most configurations.