We repair the Dell XPS 13 9350 (2024) at our workshop in Bermondsey, from cracked screens and worn batteries to board faults and data recovery. The Dell XPS 13 9350 is a 2024 laptop with a 13.4-inch screen. The SSD can be replaced but the memory is soldered, so storage is the only upgrade.
- Model number
- 9350
- Released
- 2024
- Type
- Laptop
- Screen
- 13.4-inch
- Storage
- M.2 SSD, replaceable
- Memory
- Soldered
What we repair on the Dell XPS 13 9350
Screen replacement
Cracked, flickering or lined 13.4-inch screens are replaced with a matching panel. Where the picture comes and goes as the lid moves, we check the display cable and hinges first.
Price confirmed before work starts
Memory
Memory in the Dell XPS 13 9350 is soldered and cannot be upgraded. It is worth knowing this before paying anyone for a memory upgrade.
Windows repair and reinstall
The Dell XPS 13 9350 shipped with Windows 11. We repair start-up faults, reinstall Windows cleanly with your files kept, and remove malware.
Battery replacement
We replace the internal battery and check the charging circuit and adapter at the same time.
Price confirmed before work starts
Charging port and power repair
Charging is over USB-C. A loose or dead port is replaced where it is a separate part, or repaired on the motherboard where it is soldered.
SSD and storage upgrade
The Dell XPS 13 9350 takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the Dell XPS 13 9350, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
What we see on the bench
- Memory is soldered to the motherboard, so it is fixed at whatever the laptop was bought with.
- Battery swelling that lifts the trackpad or palm rest is something we see regularly on the XPS 13. A swollen battery should be replaced before it damages the trackpad or chassis.
- Charging is over USB-C on recent models. When a port stops charging, the fault is usually on the motherboard and is repaired at component level.
Data recovery from the Dell XPS 13 9350
The SSD in the Dell XPS 13 9350 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Dell XPS 13 9350 sits in the range
Its nearest relatives in the Dell XPS 13 range are the older Dell XPS 13 Plus 9320 (2022). It is the most recent 13.4-inch model of the range that we list.
Questions
Can the SSD or memory in the Dell XPS 13 9350 be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory is soldered and cannot be upgraded.
My Dell XPS 13 9350 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Where do I find the model number on my laptop?
The model name is on the base label or palm rest. The 7-character Service Tag on the base identifies the exact build. For this model, look for 9350.
Can the Dell XPS 13 9350 run Windows 11?
Yes. It shipped with Windows 11.