We remove viruses and malware, repair Windows when it will not start, and reinstall it cleanly when repair is not enough, keeping your files in each case. We do the same for macOS.
Viruses and malware
Pop-ups, a browser that goes to pages you did not ask for, and a computer that has become slow without explanation are the usual signs. We remove the infection, check what it changed and make sure it has not left a way back in. If files have been encrypted and renamed, that is ransomware: disconnect the computer from the network and read what to do first.
Price confirmed before work starts
Windows that will not start
Blue screens, repair loops and updates that never finish are usually fixable without losing anything. Before attempting repair on a drive that may be failing, we copy your files off it.
Windows 10 to Windows 11
Windows 10 reached the end of support in October 2025. Most computers from 2018 onward can move to Windows 11. For those that cannot, we explain the realistic alternatives.
macOS
We reinstall macOS, migrate data between Macs, and install the newest version an older Mac supports.