If your Samsung Series 3 NP350V5C has a broken screen, will not charge, runs hot or will not start, we can diagnose and repair it at our Bermondsey workshop. It is a 15.6-inch laptop from 2012. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- NP350V5C
- Released
- 2012
- Type
- Laptop
- Screen
- 15.6-inch
- Storage
- 2.5-inch SATA drive
- Memory
- SODIMM slots
Repairs we carry out on the Samsung Series 3 NP350V5C
Screen replacement
A broken 15.6-inch screen is replaced with a panel of the same resolution and finish. We check the display cable while the lid is open.
Price confirmed before work starts
Battery replacement
Most configurations have a clip-in battery that can be swapped in seconds. We also test the charging circuit, because an old battery is not always the only fault. At this age, short runtime and sudden shutdowns usually point to a worn battery and not a board fault.
Price confirmed before work starts
Charging port and power repair
The round charging socket wears and works loose. On most configurations it is a separate part on a short cable and is replaced without motherboard work.
SSD and storage upgrade
The Samsung Series 3 NP350V5C uses a 2.5-inch SATA drive. Replacing a hard drive with an SSD is the biggest speed improvement available for a machine of this age.
Price confirmed before work starts
Memory upgrade
Most configurations of the Samsung Series 3 NP350V5C have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
Windows repair and reinstall
This model does not meet Microsoft’s Windows 11 requirements, and Windows 10 reached end of support in October 2025. We can advise on the realistic options, including a lightweight Linux or ChromeOS Flex installation.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the Samsung Series 3 NP350V5C, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Known issues with the Samsung Notebook and Series (legacy) range
- Parts for older Samsung laptops are no longer made new; we source tested refurbished parts where needed.
- Most of this range takes a 2.5-inch SATA drive and standard memory.
Data recovery from the Samsung Series 3 NP350V5C
The Samsung Series 3 NP350V5C has a 2.5-inch drive that we remove and image on our own equipment. If the drive is clicking or was dropped, stop powering it on: each attempt can do more damage.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Questions
Can the SSD or memory in the Samsung Series 3 NP350V5C be upgraded?
The 2.5-inch drive can be replaced with an SSD. Memory is in slots on most configurations and can be increased.
My Samsung Series 3 NP350V5C will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Where do I find the model number on my laptop?
The model code beginning NP is on the base label. For this model, look for NP350V5C.
Can the Samsung Series 3 NP350V5C run Windows 11?
Not officially. It does not meet Microsoft's processor and security requirements.

