If your Samsung Notebook 9 15-inch has a broken screen, will not charge, runs hot or will not start, we can diagnose and repair it at our Bermondsey workshop. The Samsung Notebook 9 15-inch is a 2017 laptop with a 15-inch screen, identified by model number NP900X5N. The SSD can be replaced but the memory is soldered, so storage is the only upgrade.
- Model number
- NP900X5N
- Released
- 2017
- Type
- Laptop
- Screen
- 15-inch
- Storage
- M.2 SSD, replaceable
- Memory
- Soldered
What we repair on the Samsung Notebook 9 15-inch
Screen replacement
Cracked, flickering or lined 15-inch screens are replaced with a matching panel. Where the picture comes and goes as the lid moves, we check the display cable and hinges first.
Price confirmed before work starts
Windows repair and reinstall
Windows 11 support depends on the processor: versions with an 8th-generation Intel Core or Ryzen 2000-series chip or newer qualify, and earlier ones do not. We check yours and advise.
Battery replacement
We replace the internal battery and check the charging circuit and adapter at the same time. On a 2017 machine a worn battery is the likely cause of short runtime, and we measure its capacity before recommending anything else.
Price confirmed before work starts
Charging port and power repair
We replace worn charging sockets and repair USB-C ports and charging circuits at component level. The adapter is tested first, because it is the cheapest thing to be wrong.
SSD and storage upgrade
The Samsung Notebook 9 15-inch takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
Memory
Memory in the Samsung Notebook 9 15-inch is soldered and cannot be upgraded. It is worth knowing this before paying anyone for a memory upgrade.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the Samsung Notebook 9 15-inch, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
What we see on the bench
- Most of this range takes a 2.5-inch SATA drive and standard memory.
- Parts for older Samsung laptops are no longer made new; we source tested refurbished parts where needed.
Data recovery from the Samsung Notebook 9 15-inch
The SSD in the Samsung Notebook 9 15-inch can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Samsung Notebook 9 15-inch sits in the range
Its nearest relatives in the Samsung Notebook and Series (legacy) range are the older Samsung Series 9 15-inch (2012). It is the most recent 15-inch model of the range that we list.
Questions
Can the SSD or memory in the Samsung Notebook 9 15-inch be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory is soldered and cannot be upgraded.
My Samsung Notebook 9 15-inch will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
How do I get my Samsung Notebook 9 15-inch to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.
How much does a Samsung Notebook 9 15-inch screen replacement cost?
Price confirmed before work starts. The exact figure depends on the part your machine needs, and we confirm it before any work starts.

