Microsoft Surface Book 3 13.5-inch repair in London: bring it to our workshop in Bermondsey or ask about courier collection, and we will confirm a price before any work starts. It is a 13.5-inch 2-in-1 laptop from 2020, identified by model numbers 1900, 1909. The SSD can be replaced but the memory is soldered, so storage is the only upgrade.
- Model numbers
- 1900, 1909
- Released
- 2020
- Type
- 2-in-1 laptop
- Screen
- 13.5-inch
- Storage
- M.2 SSD, replaceable
- Memory
- Soldered
What we repair on the Microsoft Surface Book 3 13.5-inch
Touchscreen replacement
The 13.5-inch touchscreen is bonded to its glass, so cracked glass, dead touch and display faults are all fixed by replacing the bonded panel.
Price confirmed before work starts
Memory
Memory in the Microsoft Surface Book 3 13.5-inch is soldered and cannot be upgraded. It is worth knowing this before paying anyone for a memory upgrade.
Windows repair and reinstall
The Microsoft Surface Book 3 13.5-inch meets Microsoft’s Windows 11 requirements in most configurations. We upgrade from Windows 10, which reached end of support in October 2025, or reinstall Windows 11 cleanly with your files kept.
Battery replacement
The battery is glued in behind the display. Replacing it means opening the device, which we explain and price before starting. At this age, short runtime and sudden shutdowns usually point to a worn battery and not a board fault.
Price confirmed before work starts
Charging port and power repair
Charging faults are traced to the adapter, the Surface Connect port or the charging circuit. The port is a separate part on most models.
SSD and storage upgrade
The Microsoft Surface Book 3 13.5-inch takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the Microsoft Surface Book 3 13.5-inch, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Notes from the workshop
- Faults with the detach mechanism are common and are not always a hardware failure.
- The Surface Book has a battery in the screen section and another in the base, and either can swell.
- The SSD is in the screen section, behind the glued display.
Data recovery from the Microsoft Surface Book 3 13.5-inch
The SSD in the Microsoft Surface Book 3 13.5-inch can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Microsoft Surface Book 3 13.5-inch sits in the range
Its nearest relatives in the Microsoft Surface Book and Surface Studio range are the older Microsoft Surface Book 2 13.5-inch (2017). It is the most recent 13.5-inch model of the range that we list.
Questions
Can the SSD or memory in the Microsoft Surface Book 3 13.5-inch be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory is soldered and cannot be upgraded.
My Microsoft Surface Book 3 13.5-inch will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
How much does a Microsoft Surface Book 3 13.5-inch screen replacement cost?
Price confirmed before work starts. The exact figure depends on the part your machine needs, and we confirm it before any work starts.
Is a 2020 Microsoft Surface Book 3 13.5-inch still worth repairing?
It depends on the fault. A battery, SSD or charging socket is usually worth doing. A major board repair on an older machine may cost more than the machine is worth, and if that is the case we will say so.