Microsoft Surface Studio (1st Gen) repair in London: bring it to our workshop in Bermondsey or ask about courier collection, and we will confirm a price before any work starts. It is a 28-inch all-in-one PC from 2016, identified by model number 1707. The SSD can be replaced but the memory is soldered, so storage is the only upgrade.
- Model number
- 1707
- Released
- 2016
- Type
- All-in-one PC
- Screen
- 28-inch
- Storage
- M.2 SSD, replaceable
- Memory
- Soldered
Microsoft Surface Studio repairs and upgrades
Screen replacement
The 28-inch panel is the front of the whole machine. We replace cracked, dark or lined panels and check the backlight circuit, because a black screen on an all-in-one is not always the panel.
Price confirmed before work starts
Windows repair and reinstall
This model does not meet Microsoft’s Windows 11 requirements, and Windows 10 reached end of support in October 2025. We can advise on the realistic options, including a lightweight Linux or ChromeOS Flex installation.
SSD and storage upgrade
The Microsoft Surface Studio takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
Memory
Memory in the Microsoft Surface Studio is soldered and cannot be upgraded. It is worth knowing this before paying anyone for a memory upgrade.
We also carry out motherboard repair, overheating and fan repair, virus removal on the Microsoft Surface Studio, along with stand repair, no-picture and no-boot diagnosis, port repair, Wi-Fi and Bluetooth card replacement and data transfer to a new PC.
What we see on the bench
- The SSD is in the screen section, behind the glued display.
- Faults with the detach mechanism are common and are not always a hardware failure.
- The Surface Book has a battery in the screen section and another in the base, and either can swell.
Data recovery from the Microsoft Surface Studio
The SSD in the Microsoft Surface Studio can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Microsoft Surface Studio sits in the range
Its nearest relatives in the Microsoft Surface Book and Surface Studio range are the newer Microsoft Surface Studio 2 (2018). It is the earliest 28-inch model of the range that we list.
Questions
Can the SSD or memory in the Microsoft Surface Studio be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory is soldered and cannot be upgraded.
My Microsoft Surface Studio will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Is a 2016 Microsoft Surface Studio still worth repairing?
It depends on the fault. A battery, SSD or charging socket is usually worth doing. A major board repair on an older machine may cost more than the machine is worth, and if that is the case we will say so.
Where do I find the model number on my all-in-one PC?
The model is on a label on the back, side or underside of the machine. For this model, look for 1707.