We recover data from RAID 0, 1, 5, 6 and 10 arrays in servers, workstations, NAS units and external enclosures.
Signs you need recovery
- The array shows as degraded, failed or offline
- Two drives have dropped out of a RAID 5
- A rebuild started and stopped part-way
- The controller has failed or been replaced
- The volume is visible but empty or asks to be formatted
What not to do
- Do not start or restart a rebuild. A rebuild on drives that are already failing is how most arrays are lost.
- Do not initialise, recreate or force the array online.
- Do not run a file system check on a degraded volume.
- Label each drive with its bay number before removing anything.
How we recover it
Each drive is imaged separately. The array is then reassembled from the images, working out drive order, block size and parity layout, and the files are copied from the reassembled volume. Your original drives are not written to.
Worth knowing
- RAID is not a backup. It protects against one kind of failure and does nothing for deletion, corruption or ransomware.
- In RAID 5, the second drive often fails during the rebuild after the first, because the rebuild is the hardest work the remaining drives have ever done.
What it costs
From £99 + VAT. The price depends on what has gone wrong far more than on how much data there is. Use the data recovery calculator for an estimate. The initial consultation is free, and the price is confirmed before recovery starts.
Makes we recover
Questions
How much does RAID recovery cost?
From £99 + VAT. The exact figure depends on the fault, and we confirm it after examining the drive, before recovery starts.
Will my files be kept private?
Yes. We open files only to check that the recovery worked, and the recovered data is returned to you on a separate drive.
How do I get it to you?
Bring it to Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to arrange courier collection. Pack a bare drive in an anti-static bag with padding on every side.