Medion Erazer Major X20 repair in London: bring it to our workshop in Bermondsey or ask about courier collection, and we will confirm a price before any work starts. It is a 16-inch gaming laptop from 2023. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- Erazer Major X20
- Released
- 2023
- Type
- Gaming laptop
- Screen
- 16-inch
- Storage
- M.2 SSD, plus a 2.5-inch bay on some configurations
- Memory
- SODIMM slots
Medion Erazer Major X20 repairs and upgrades
Screen replacement
We replace the 16-inch panel with one that matches the original resolution and refresh rate. A cheaper 60Hz panel will physically fit many gaming laptops, and we do not fit one unless you ask for it.
Price confirmed before work starts
SSD and storage upgrade
The Medion Erazer Major X20 has an M.2 slot and, on some configurations, a 2.5-inch bay. Machines that shipped with a hard drive are much faster once moved to an SSD.
Price confirmed before work starts
Memory upgrade
Most configurations of the Medion Erazer Major X20 have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
Graphics repair
The graphics chip is soldered to the board. Artefacts, crashes under load and a black screen with the fans running are diagnosed to the chip, its memory or its power stage, and repaired at board level where it is economical.
Windows repair and reinstall
The Medion Erazer Major X20 shipped with Windows 11. We repair start-up faults, reinstall Windows cleanly with your files kept, and remove malware.
Battery replacement
A new internal battery is fitted and tested through a full charge and discharge.
Price confirmed before work starts
Charging port and power repair
We replace worn charging sockets and repair USB-C ports and charging circuits at component level. The adapter is tested first, because it is the cheapest thing to be wrong.
Overheating and fan repair
A thermal service covers fresh compound on the processor and graphics chip, new thermal pads where needed and both fans cleaned. It is the usual cure for throttling and loud fans under load.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, hinge and casing repair, virus removal on the Medion Erazer Major X20, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Known issues with the Akoya and Erazer range
- Medion laptops are sold through UK supermarkets and online. The MD number on the base label identifies the exact build.
- Many Erazer gaming models are built on chassis shared with other brands, which helps with parts.
Data recovery from the Medion Erazer Major X20
The SSD in the Medion Erazer Major X20 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Medion Erazer Major X20 sits in the range
Its nearest relatives in the Medion Akoya and Erazer range are the older Medion Akoya E16401 (2022). It is the most recent 16-inch model of the range that we list.
Questions
Can the SSD or memory in the Medion Erazer Major X20 be upgraded?
The M.2 SSD can be replaced, and some configurations also have a 2.5-inch bay. Memory is in slots on most configurations and can be increased.
My Medion Erazer Major X20 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
How do I get my Medion Erazer Major X20 to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.
Why does my Medion Erazer Major X20 overheat or slow down in games?
Usually dust in the heatsinks and thermal compound that has dried out. A thermal service fixes it in most cases. If temperatures are normal and it still slows down, we test the graphics chip and power delivery.