If your Medion Akoya E15413 has a broken screen, will not charge, runs hot or will not start, we can diagnose and repair it at our Bermondsey workshop. It is a 15.6-inch laptop from 2022. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- E15413
- Released
- 2022
- Type
- Laptop
- Screen
- 15.6-inch
- Storage
- M.2 SSD, plus a 2.5-inch bay on some configurations
- Memory
- SODIMM slots
Medion Akoya E15413 repairs and upgrades
Screen replacement
A broken 15.6-inch screen is replaced with a panel of the same resolution and finish. We check the display cable while the lid is open.
Price confirmed before work starts
Charging port and power repair
Depending on the configuration this charges through a round socket, USB-C or both. We test the adapter, the port and the charging circuit to find which has failed.
SSD and storage upgrade
The Medion Akoya E15413 has an M.2 slot and, on some configurations, a 2.5-inch bay. Machines that shipped with a hard drive are much faster once moved to an SSD.
Price confirmed before work starts
Memory upgrade
Most configurations of the Medion Akoya E15413 have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
Windows repair and reinstall
The Medion Akoya E15413 shipped with Windows 11. We repair start-up faults, reinstall Windows cleanly with your files kept, and remove malware.
Battery replacement
The battery is internal and held by screws. We fit a new one, then calibrate and test it under load. On a 2022 machine a worn battery is the likely cause of short runtime, and we measure its capacity before recommending anything else.
Price confirmed before work starts
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the Medion Akoya E15413, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Known issues with the Akoya and Erazer range
- Many Erazer gaming models are built on chassis shared with other brands, which helps with parts.
- Medion laptops are sold through UK supermarkets and online. The MD number on the base label identifies the exact build.
Data recovery from the Medion Akoya E15413
The SSD in the Medion Akoya E15413 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Medion Akoya E15413 sits in the range
Its nearest relatives in the Medion Akoya and Erazer range are the older Medion Akoya E15301 (2020). It is the most recent 15.6-inch model of the range that we list.
Questions
Can the SSD or memory in the Medion Akoya E15413 be upgraded?
The M.2 SSD can be replaced, and some configurations also have a 2.5-inch bay. Memory is in slots on most configurations and can be increased.
My Medion Akoya E15413 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
How much does a Medion Akoya E15413 screen replacement cost?
Price confirmed before work starts. The exact figure depends on the part your machine needs, and we confirm it before any work starts.
Where do I find the model number on my laptop?
The model name or number is on the label on the underside or back of the machine. For this model, look for E15413.