If your Medion Akoya E14304 has a broken screen, will not charge, runs hot or will not start, we can diagnose and repair it at our Bermondsey workshop. It is a 14-inch laptop from 2021. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- E14304
- Released
- 2021
- Type
- Laptop
- Screen
- 14-inch
- Storage
- M.2 SSD, plus a 2.5-inch bay on some configurations
- Memory
- SODIMM slots
What we repair on the Medion Akoya E14304
Screen replacement
A broken 14-inch screen is replaced with a panel of the same resolution and finish. We check the display cable while the lid is open.
Price confirmed before work starts
Memory upgrade
Most configurations of the Medion Akoya E14304 have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
Windows repair and reinstall
The Medion Akoya E14304 meets Microsoft’s Windows 11 requirements in most configurations. We upgrade from Windows 10, which reached end of support in October 2025, or reinstall Windows 11 cleanly with your files kept.
Battery replacement
We replace the internal battery and check the charging circuit and adapter at the same time. At this age, short runtime and sudden shutdowns usually point to a worn battery and not a board fault.
Price confirmed before work starts
Charging port and power repair
Depending on the configuration this charges through a round socket, USB-C or both. We test the adapter, the port and the charging circuit to find which has failed.
SSD and storage upgrade
The Medion Akoya E14304 has an M.2 slot and, on some configurations, a 2.5-inch bay. Machines that shipped with a hard drive are much faster once moved to an SSD.
Price confirmed before work starts
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the Medion Akoya E14304, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
What we see on the bench
- Many Erazer gaming models are built on chassis shared with other brands, which helps with parts.
- Medion laptops are sold through UK supermarkets and online. The MD number on the base label identifies the exact build.
Data recovery from the Medion Akoya E14304
The SSD in the Medion Akoya E14304 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Questions
Can the SSD or memory in the Medion Akoya E14304 be upgraded?
The M.2 SSD can be replaced, and some configurations also have a 2.5-inch bay. Memory is in slots on most configurations and can be increased.
My Medion Akoya E14304 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Where do I find the model number on my laptop?
The model name or number is on the label on the underside or back of the machine. For this model, look for E14304.
Can the Medion Akoya E14304 run Windows 11?
Yes, in most configurations.