Dell XPS 17 9720 repair in London: bring it to our workshop in Bermondsey or ask about courier collection, and we will confirm a price before any work starts. It is a 17-inch laptop from 2022. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- 9720
- Released
- 2022
- Type
- Laptop
- Screen
- 17-inch
- Storage
- M.2 SSD, two slots on most configurations
- Memory
- SODIMM slots
Dell XPS 17 9720 repairs and upgrades
Screen replacement
We replace the 17-inch panel like-for-like, matching resolution and connector to the part number on the original.
Price confirmed before work starts
Battery replacement
A new internal battery is fitted and tested through a full charge and discharge. At this age, short runtime and sudden shutdowns usually point to a worn battery and not a board fault.
Price confirmed before work starts
Charging port and power repair
We replace worn charging sockets and repair USB-C ports and charging circuits at component level. The adapter is tested first, because it is the cheapest thing to be wrong.
SSD and storage upgrade
Most configurations of the Dell XPS 17 9720 have two M.2 slots, so a second SSD can be added, or the existing one cloned to a larger drive.
Price confirmed before work starts
Memory upgrade
Most configurations of the Dell XPS 17 9720 have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
Windows repair and reinstall
The Dell XPS 17 9720 shipped with Windows 11. We repair start-up faults, reinstall Windows cleanly with your files kept, and remove malware.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the Dell XPS 17 9720, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Notes from the workshop
- These run hot under load. Fresh thermal compound and clean fans often restore performance that has been lost to throttling.
- On the 9550 to 9570 and 7590, a 2.5-inch drive bay is present only on units with the smaller battery.
- Battery swelling is common on the XPS 15 and 17 and shows first as a trackpad that stops clicking or a base that no longer sits flat.
Data recovery from the Dell XPS 17 9720
The SSD in the Dell XPS 17 9720 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Dell XPS 17 9720 sits in the range
Its nearest relatives in the Dell XPS 15 and XPS 17 range are the older Dell XPS 17 9710 (2021) and the newer Dell XPS 17 9730 (2023).
Questions
Can the SSD or memory in the Dell XPS 17 9720 be upgraded?
The SSD can be replaced, and most configurations have a second M.2 slot. Memory is in slots on most configurations and can be increased.
My Dell XPS 17 9720 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Can the Dell XPS 17 9720 run Windows 11?
Yes. It shipped with Windows 11.
How do I get my Dell XPS 17 9720 to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.