If your Dell XPS 15 9520 has a broken screen, will not charge, runs hot or will not start, we can diagnose and repair it at our Bermondsey workshop. It is a 15.6-inch laptop from 2022. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- 9520
- Released
- 2022
- Type
- Laptop
- Screen
- 15.6-inch
- Storage
- M.2 SSD, two slots on most configurations
- Memory
- SODIMM slots
What we repair on the Dell XPS 15 9520
Screen replacement
Cracked, flickering or lined 15.6-inch screens are replaced with a matching panel. Where the picture comes and goes as the lid moves, we check the display cable and hinges first.
Price confirmed before work starts
SSD and storage upgrade
Most configurations of the Dell XPS 15 9520 have two M.2 slots, so a second SSD can be added, or the existing one cloned to a larger drive.
Price confirmed before work starts
Memory upgrade
Most configurations of the Dell XPS 15 9520 have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
Windows repair and reinstall
The Dell XPS 15 9520 shipped with Windows 11. We repair start-up faults, reinstall Windows cleanly with your files kept, and remove malware.
Battery replacement
A new internal battery is fitted and tested through a full charge and discharge. On a 2022 machine a worn battery is the likely cause of short runtime, and we measure its capacity before recommending anything else.
Price confirmed before work starts
Charging port and power repair
We replace worn charging sockets and repair USB-C ports and charging circuits at component level. The adapter is tested first, because it is the cheapest thing to be wrong.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the Dell XPS 15 9520, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Notes from the workshop
- These run hot under load. Fresh thermal compound and clean fans often restore performance that has been lost to throttling.
- On the 9550 to 9570 and 7590, a 2.5-inch drive bay is present only on units with the smaller battery.
- Battery swelling is common on the XPS 15 and 17 and shows first as a trackpad that stops clicking or a base that no longer sits flat.
Data recovery from the Dell XPS 15 9520
The SSD in the Dell XPS 15 9520 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Dell XPS 15 9520 sits in the range
Its nearest relatives in the Dell XPS 15 and XPS 17 range are the older Dell XPS 15 9510 (2021) and the newer Dell XPS 15 9530 (2023).
Questions
Can the SSD or memory in the Dell XPS 15 9520 be upgraded?
The SSD can be replaced, and most configurations have a second M.2 slot. Memory is in slots on most configurations and can be increased.
My Dell XPS 15 9520 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Can the Dell XPS 15 9520 run Windows 11?
Yes. It shipped with Windows 11.
How do I get my Dell XPS 15 9520 to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.