This page sets out the repairs, upgrades and data recovery we carry out on the Microsoft Surface Pro 12-inch (2025), with notes on what tends to go wrong and what can and cannot be upgraded. It is a 12-inch tablet PC from 2025. Storage and memory are both fixed to the board, which shapes what can be upgraded and how data is recovered.
- Model number
- Surface Pro 12-inch
- Released
- 2025
- Type
- Tablet PC
- Screen
- 12-inch
- Storage
- Soldered to the board
- Memory
- Soldered
Microsoft Surface Pro 12-inch repairs and upgrades
Touchscreen replacement
The 12-inch touchscreen is bonded to its glass, so cracked glass, dead touch and display faults are all fixed by replacing the bonded panel.
Price confirmed before work starts
Windows repair and reinstall
The Microsoft Surface Pro 12-inch shipped with Windows 11. We repair start-up faults, reinstall Windows cleanly with your files kept, and remove malware.
Battery replacement
The battery is glued in behind the display. Replacing it means opening the device, which we explain and price before starting.
Price confirmed before work starts
Keyboard and trackpad repair
The detachable keyboard cover is a separate accessory. We test whether a typing fault is the cover or the connector on the tablet.
Charging port and power repair
Charging faults are traced to the adapter, the Surface Connect port or the charging circuit. The port is a separate part on most models.
Storage
Storage on the Microsoft Surface Pro 12-inch is soldered and cannot be upgraded. We can help with external storage, clearing space, or moving to a new machine.
Memory
Memory in the Microsoft Surface Pro 12-inch is soldered and cannot be upgraded. It is worth knowing this before paying anyone for a memory upgrade.
We also carry out motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the Microsoft Surface Pro 12-inch, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Notes from the workshop
- From the Surface Pro 7+ onward the SSD sits behind a small door under the kickstand and can be swapped; earlier models have soldered storage.
- Battery swelling that lifts the screen away from the frame should be dealt with promptly.
- Every Surface Pro is opened by removing the glued-on display, which carries a real risk of cracking the glass. We quote with that in mind.
Data recovery from the Microsoft Surface Pro 12-inch
Storage in the Microsoft Surface Pro 12-inch is soldered to the board. If the machine will not start, recovering files means repairing the board enough to read the storage, so the repair and the recovery are the same job.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Microsoft Surface Pro 12-inch sits in the range
Its nearest relatives in the Microsoft Surface Pro range are the older Microsoft Surface Pro 3 (2014). Storage differs too: soldered to the board on the Microsoft Surface Pro 12-inch, M.2 SSD, replaceable on the Microsoft Surface Pro 3. It is the most recent 12-inch model of the range that we list.
Questions
Can the SSD or memory in the Microsoft Surface Pro 12-inch be upgraded?
The storage is soldered and cannot be upgraded. Memory is soldered and cannot be upgraded.
My Microsoft Surface Pro 12-inch will not turn on. Is my data lost?
Not necessarily, but the storage is on the main board, so the board has to be repaired far enough to read it. Do not keep trying to power it on, and tell us about any backups you have.
How much does a Microsoft Surface Pro 12-inch screen replacement cost?
Price confirmed before work starts. The exact figure depends on the part your machine needs, and we confirm it before any work starts.
Is my Microsoft Surface Pro 12-inch still under warranty?
It may be. Machines from 2025 are often still inside the manufacturer's warranty, which covers faults but not accidental damage such as a cracked screen or a spill. Check that first; we repair what the warranty does not cover.