We repair the HP Elite Dragonfly G2 at our workshop in Bermondsey, from cracked screens and worn batteries to board faults and data recovery. It is a 13.3-inch laptop from 2021. The SSD can be replaced but the memory is soldered, so storage is the only upgrade.
- Model number
- Elite Dragonfly G2
- Released
- 2021
- Type
- Laptop
- Screen
- 13.3-inch
- Storage
- M.2 SSD, replaceable
- Memory
- Soldered
Repairs we carry out on the HP Elite Dragonfly G2
Screen replacement
Cracked, flickering or lined 13.3-inch screens are replaced with a matching panel. Where the picture comes and goes as the lid moves, we check the display cable and hinges first.
Price confirmed before work starts
Battery replacement
We replace the internal battery and check the charging circuit and adapter at the same time. On a 2021 machine a worn battery is the likely cause of short runtime, and we measure its capacity before recommending anything else.
Price confirmed before work starts
Charging port and power repair
Charging is over USB-C. A loose or dead port is replaced where it is a separate part, or repaired on the motherboard where it is soldered.
SSD and storage upgrade
The HP Elite Dragonfly G2 takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
Memory
Memory in the HP Elite Dragonfly G2 is soldered and cannot be upgraded. It is worth knowing this before paying anyone for a memory upgrade.
Windows repair and reinstall
The HP Elite Dragonfly G2 meets Microsoft’s Windows 11 requirements in most configurations. We upgrade from Windows 10, which reached end of support in October 2025, or reinstall Windows 11 cleanly with your files kept.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the HP Elite Dragonfly G2, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Known issues with the EliteBook 1000, x360 and Dragonfly range
- These slim business models have soldered memory, and the display is a bonded assembly on touch and x360 versions.
- A forgotten BIOS administrator password on HP business laptops usually needs board-level work, with proof of ownership.
Data recovery from the HP Elite Dragonfly G2
The SSD in the HP Elite Dragonfly G2 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the HP Elite Dragonfly G2 sits in the range
Its nearest relatives in the HP EliteBook 1000, x360 and Dragonfly range are the older HP EliteBook x360 1030 G7 (2020). It is the most recent 13.3-inch model of the range that we list.
Questions
Can the SSD or memory in the HP Elite Dragonfly G2 be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory is soldered and cannot be upgraded.
My HP Elite Dragonfly G2 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
How do I get my HP Elite Dragonfly G2 to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.
How much does a HP Elite Dragonfly G2 screen replacement cost?
Price confirmed before work starts. The exact figure depends on the part your machine needs, and we confirm it before any work starts.