If your HP EliteBook 1040 G10 has a broken screen, will not charge, runs hot or will not start, we can diagnose and repair it at our Bermondsey workshop. The HP EliteBook 1040 G10 is a 2023 laptop with a 14-inch screen. The SSD can be replaced but the memory is soldered, so storage is the only upgrade.
- Model number
- G10
- Released
- 2023
- Type
- Laptop
- Screen
- 14-inch
- Storage
- M.2 SSD, replaceable
- Memory
- Soldered
HP EliteBook 1040 G10 repairs and upgrades
Screen replacement
A broken 14-inch screen is replaced with a panel of the same resolution and finish. We check the display cable while the lid is open.
Price confirmed before work starts
Memory
Memory in the HP EliteBook 1040 G10 is soldered and cannot be upgraded. It is worth knowing this before paying anyone for a memory upgrade.
Windows repair and reinstall
The HP EliteBook 1040 G10 shipped with Windows 11. We repair start-up faults, reinstall Windows cleanly with your files kept, and remove malware.
Battery replacement
We replace the internal battery and check the charging circuit and adapter at the same time.
Price confirmed before work starts
Charging port and power repair
Charging is over USB-C. A loose or dead port is replaced where it is a separate part, or repaired on the motherboard where it is soldered.
SSD and storage upgrade
The HP EliteBook 1040 G10 takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the HP EliteBook 1040 G10, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Known issues with the EliteBook 1000, x360 and Dragonfly range
- These slim business models have soldered memory, and the display is a bonded assembly on touch and x360 versions.
- A forgotten BIOS administrator password on HP business laptops usually needs board-level work, with proof of ownership.
Data recovery from the HP EliteBook 1040 G10
The SSD in the HP EliteBook 1040 G10 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the HP EliteBook 1040 G10 sits in the range
Its nearest relatives in the HP EliteBook 1000, x360 and Dragonfly range are the older HP EliteBook 1040 G9 (2022) and the newer HP EliteBook 1040 G11 (2024).
Questions
Can the SSD or memory in the HP EliteBook 1040 G10 be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory is soldered and cannot be upgraded.
My HP EliteBook 1040 G10 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Where do I find the model number on my laptop?
The product name and product number are on the base label, or under the battery on older models. On many HP laptops Fn + Esc shows them on screen. For this model, look for G10.
Can the HP EliteBook 1040 G10 run Windows 11?
Yes. It shipped with Windows 11.