This page sets out the repairs, upgrades and data recovery we carry out on the HP EliteBook 1040 G11, with notes on what tends to go wrong and what can and cannot be upgraded. It is a 14-inch laptop from 2024. The SSD can be replaced but the memory is soldered, so storage is the only upgrade.
- Model number
- G11
- Released
- 2024
- Type
- Laptop
- Screen
- 14-inch
- Storage
- M.2 SSD, replaceable
- Memory
- Soldered
HP EliteBook 1040 G11 repairs and upgrades
Screen replacement
Cracked, flickering or lined 14-inch screens are replaced with a matching panel. Where the picture comes and goes as the lid moves, we check the display cable and hinges first.
Price confirmed before work starts
Battery replacement
We replace the internal battery and check the charging circuit and adapter at the same time.
Price confirmed before work starts
Charging port and power repair
Charging is over USB-C. A loose or dead port is replaced where it is a separate part, or repaired on the motherboard where it is soldered.
SSD and storage upgrade
The HP EliteBook 1040 G11 takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
Memory
Memory in the HP EliteBook 1040 G11 is soldered and cannot be upgraded. It is worth knowing this before paying anyone for a memory upgrade.
Windows repair and reinstall
The HP EliteBook 1040 G11 shipped with Windows 11. We repair start-up faults, reinstall Windows cleanly with your files kept, and remove malware.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the HP EliteBook 1040 G11, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Known issues with the EliteBook 1000, x360 and Dragonfly range
- These slim business models have soldered memory, and the display is a bonded assembly on touch and x360 versions.
- A forgotten BIOS administrator password on HP business laptops usually needs board-level work, with proof of ownership.
Data recovery from the HP EliteBook 1040 G11
The SSD in the HP EliteBook 1040 G11 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the HP EliteBook 1040 G11 sits in the range
Its nearest relatives in the HP EliteBook 1000, x360 and Dragonfly range are the older HP EliteBook 1040 G10 (2023). It is the most recent 14-inch model of the range that we list.
Questions
Can the SSD or memory in the HP EliteBook 1040 G11 be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory is soldered and cannot be upgraded.
My HP EliteBook 1040 G11 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
How much does a HP EliteBook 1040 G11 screen replacement cost?
Price confirmed before work starts. The exact figure depends on the part your machine needs, and we confirm it before any work starts.
Where do I find the model number on my laptop?
The product name and product number are on the base label, or under the battery on older models. On many HP laptops Fn + Esc shows them on screen. For this model, look for G11.