We repair the Framework Laptop 13 (Intel Core Ultra Series 1) at our workshop in Bermondsey, from cracked screens and worn batteries to board faults and data recovery. It is a 13.5-inch laptop from 2024. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- Laptop 13
- Released
- 2024
- Type
- Laptop
- Screen
- 13.5-inch
- Storage
- M.2 SSD, replaceable
- Memory
- SODIMM slots
What we repair on the Framework Laptop 13
Screen replacement
Cracked, flickering or lined 13.5-inch screens are replaced with a matching panel. Where the picture comes and goes as the lid moves, we check the display cable and hinges first.
Price confirmed before work starts
Windows repair and reinstall
The Framework Laptop 13 shipped with Windows 11. We repair start-up faults, reinstall Windows cleanly with your files kept, and remove malware.
Battery replacement
The battery is internal and held by screws. We fit a new one, then calibrate and test it under load.
Price confirmed before work starts
Charging port and power repair
Charging is over USB-C. A loose or dead port is replaced where it is a separate part, or repaired on the motherboard where it is soldered.
SSD and storage upgrade
The Framework Laptop 13 takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
Memory upgrade
Most configurations of the Framework Laptop 13 have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the Framework Laptop 13, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
What we see on the bench
- Framework laptops are designed to be repaired, and every part is available separately.
- We can fit parts you have bought yourself or diagnose which module has failed.
Data recovery from the Framework Laptop 13
The SSD in the Framework Laptop 13 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Framework Laptop 13 sits in the range
Its nearest relatives in the Framework Laptop range are the older Framework Laptop 13 (2023) and the newer Framework Laptop 13 (2025).
Questions
Can the SSD or memory in the Framework Laptop 13 be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory is in slots on most configurations and can be increased.
My Framework Laptop 13 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
How do I get my Framework Laptop 13 to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.
How much does a Framework Laptop 13 screen replacement cost?
Price confirmed before work starts. The exact figure depends on the part your machine needs, and we confirm it before any work starts.