Framework Laptop 12 repair in London: bring it to our workshop in Bermondsey or ask about courier collection, and we will confirm a price before any work starts. The Framework Laptop 12 is a 2025 2-in-1 laptop with a 12.2-inch screen. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- Laptop 12
- Released
- 2025
- Type
- 2-in-1 laptop
- Screen
- 12.2-inch
- Storage
- M.2 SSD, replaceable
- Memory
- SODIMM slots
What we repair on the Framework Laptop 12
Touchscreen replacement
Glass, touch layer and display are one bonded 12.2-inch part. We replace it as a unit and test touch and pen input before it leaves.
Price confirmed before work starts
Memory upgrade
Most configurations of the Framework Laptop 12 have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
Windows repair and reinstall
The Framework Laptop 12 shipped with Windows 11. We repair start-up faults, reinstall Windows cleanly with your files kept, and remove malware.
Battery replacement
The battery is internal and held by screws. We fit a new one, then calibrate and test it under load.
Price confirmed before work starts
Charging port and power repair
Charging is over USB-C. A loose or dead port is replaced where it is a separate part, or repaired on the motherboard where it is soldered.
SSD and storage upgrade
The Framework Laptop 12 takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the Framework Laptop 12, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
What we see on the bench
- We can fit parts you have bought yourself or diagnose which module has failed.
- Framework laptops are designed to be repaired, and every part is available separately.
Data recovery from the Framework Laptop 12
The SSD in the Framework Laptop 12 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Questions
Can the SSD or memory in the Framework Laptop 12 be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory is in slots on most configurations and can be increased.
My Framework Laptop 12 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Where do I find the model number on my 2-in-1 laptop?
The model name or number is on the label on the underside or back of the machine.
Can the Framework Laptop 12 run Windows 11?
Yes. It shipped with Windows 11.

