Framework Laptop 12 Repair

Laptop Repair London

Framework Laptop 12 repair in London: bring it to our workshop in Bermondsey or ask about courier collection, and we will confirm a price before any work starts. The Framework Laptop 12 is a 2025 2-in-1 laptop with a 12.2-inch screen. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.

MODELFramework Laptop 12
Model number
Laptop 12
Released
2025
Type
2-in-1 laptop
Screen
12.2-inch
Storage
M.2 SSD, replaceable
Memory
SODIMM slots

What we repair on the Framework Laptop 12

Touchscreen replacement

Glass, touch layer and display are one bonded 12.2-inch part. We replace it as a unit and test touch and pen input before it leaves.

Price confirmed before work starts

Memory upgrade

Most configurations of the Framework Laptop 12 have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.

Windows repair and reinstall

The Framework Laptop 12 shipped with Windows 11. We repair start-up faults, reinstall Windows cleanly with your files kept, and remove malware.

Battery replacement

The battery is internal and held by screws. We fit a new one, then calibrate and test it under load.

Price confirmed before work starts

Charging port and power repair

Charging is over USB-C. A loose or dead port is replaced where it is a separate part, or repaired on the motherboard where it is soldered.

SSD and storage upgrade

The Framework Laptop 12 takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.

Price confirmed before work starts

We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the Framework Laptop 12, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.

What we see on the bench

  • We can fit parts you have bought yourself or diagnose which module has failed.
  • Framework laptops are designed to be repaired, and every part is available separately.

Data recovery from the Framework Laptop 12

The SSD in the Framework Laptop 12 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.

Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.

Questions

Can the SSD or memory in the Framework Laptop 12 be upgraded?

The SSD can be replaced with a larger M.2 drive. Memory is in slots on most configurations and can be increased.

My Framework Laptop 12 will not turn on. Is my data lost?

Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.

Where do I find the model number on my 2-in-1 laptop?

The model name or number is on the label on the underside or back of the machine.

Can the Framework Laptop 12 run Windows 11?

Yes. It shipped with Windows 11.

Creative ITUnit 1 The Willows, 80 Willow Walk, London SE1 5SYMonday to Saturday, 9am to 6pm

Other Framework Laptop models

See every model in this range