Dell 16 Premium (2025) repair in London: bring it to our workshop in Bermondsey or ask about courier collection, and we will confirm a price before any work starts. It is a 16.3-inch laptop from 2025, identified by model number DA16250. The SSD can be replaced but the memory is soldered, so storage is the only upgrade.
- Model number
- DA16250
- Released
- 2025
- Type
- Laptop
- Screen
- 16.3-inch
- Storage
- M.2 SSD, replaceable
- Memory
- Soldered
Repairs we carry out on the Dell 16 Premium
Screen replacement
A broken 16.3-inch screen is replaced with a panel of the same resolution and finish. We check the display cable while the lid is open.
Price confirmed before work starts
SSD and storage upgrade
The Dell 16 Premium takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
Memory
Memory in the Dell 16 Premium is soldered and cannot be upgraded. It is worth knowing this before paying anyone for a memory upgrade.
Windows repair and reinstall
The Dell 16 Premium shipped with Windows 11. We repair start-up faults, reinstall Windows cleanly with your files kept, and remove malware.
Battery replacement
A new internal battery is fitted and tested through a full charge and discharge.
Price confirmed before work starts
Charging port and power repair
We replace worn charging sockets and repair USB-C ports and charging circuits at component level. The adapter is tested first, because it is the cheapest thing to be wrong.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the Dell 16 Premium, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
What we see on the bench
- In 2025 Dell replaced the Inspiron, Latitude and Precision names with Dell, Dell Pro and Dell Pro Max, and the XPS name returned in 2026. The model code on the base label, not the marketing name, is what we match parts to.
- Memory is soldered on the thinner models in this range and slotted on others, so we check the exact configuration before quoting an upgrade.
- These are recent machines, and many are still inside the manufacturer’s warranty. Check that first, as a warranty repair costs you nothing.
Data recovery from the Dell 16 Premium
The SSD in the Dell 16 Premium can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Questions
Can the SSD or memory in the Dell 16 Premium be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory is soldered and cannot be upgraded.
My Dell 16 Premium will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Where do I find the model number on my laptop?
The model name is on the base label or palm rest. The 7-character Service Tag on the base identifies the exact build. For this model, look for DA16250.
Can the Dell 16 Premium run Windows 11?
Yes. It shipped with Windows 11.