If your Samsung Galaxy Book2 360 has a broken screen, will not charge, runs hot or will not start, we can diagnose and repair it at our Bermondsey workshop. The Samsung Galaxy Book2 360 is a 2022 2-in-1 laptop with a 13.3-inch screen, identified by model number NP730QED. The SSD can be replaced but the memory is soldered, so storage is the only upgrade.
- Model number
- NP730QED
- Released
- 2022
- Type
- 2-in-1 laptop
- Screen
- 13.3-inch
- Storage
- M.2 SSD, replaceable
- Memory
- Soldered
Repairs we carry out on the Samsung Galaxy Book2 360
Touchscreen replacement
Glass, touch layer and display are one bonded 13.3-inch part. We replace it as a unit and test touch and pen input before it leaves.
Price confirmed before work starts
SSD and storage upgrade
The Samsung Galaxy Book2 360 takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
Memory
Memory in the Samsung Galaxy Book2 360 is soldered and cannot be upgraded. It is worth knowing this before paying anyone for a memory upgrade.
Windows repair and reinstall
The Samsung Galaxy Book2 360 shipped with Windows 11. We repair start-up faults, reinstall Windows cleanly with your files kept, and remove malware.
Battery replacement
A new internal battery is fitted and tested through a full charge and discharge. On a 2022 machine a worn battery is the likely cause of short runtime, and we measure its capacity before recommending anything else.
Price confirmed before work starts
Charging port and power repair
Charging is over USB-C. A loose or dead port is replaced where it is a separate part, or repaired on the motherboard where it is soldered.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the Samsung Galaxy Book2 360, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
What we see on the bench
- Galaxy Book memory is soldered; most models have a replaceable M.2 SSD.
- The AMOLED panels are thin and are replaced like-for-like by part number.
- The model code beginning NP on the base label identifies the exact version.
Data recovery from the Samsung Galaxy Book2 360
The SSD in the Samsung Galaxy Book2 360 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Samsung Galaxy Book2 360 sits in the range
Its nearest relatives in the Samsung Galaxy Book range are the older Samsung Galaxy Book Pro 13-inch (2021) and the newer Samsung Galaxy Book3 360 13-inch (2023).
Questions
Can the SSD or memory in the Samsung Galaxy Book2 360 be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory is soldered and cannot be upgraded.
My Samsung Galaxy Book2 360 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Where do I find the model number on my 2-in-1 laptop?
The model code beginning NP is on the base label. For this model, look for NP730QED.
Can the Samsung Galaxy Book2 360 run Windows 11?
Yes. It shipped with Windows 11.