If your MSI Creator 15 A10UE has a broken screen, will not charge, runs hot or will not start, we can diagnose and repair it at our Bermondsey workshop. It is a 15.6-inch laptop from 2020. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- Creator 15 A10UE
- Released
- 2020
- Type
- Laptop
- Screen
- 15.6-inch
- Storage
- M.2 SSD, replaceable
- Memory
- SODIMM slots
MSI Creator 15 A10UE repairs and upgrades
Screen replacement
Cracked, flickering or lined 15.6-inch screens are replaced with a matching panel. Where the picture comes and goes as the lid moves, we check the display cable and hinges first.
Price confirmed before work starts
Memory upgrade
Most configurations of the MSI Creator 15 A10UE have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
Windows repair and reinstall
The MSI Creator 15 A10UE meets Microsoft’s Windows 11 requirements in most configurations. We upgrade from Windows 10, which reached end of support in October 2025, or reinstall Windows 11 cleanly with your files kept.
Battery replacement
We replace the internal battery and check the charging circuit and adapter at the same time. A battery of this age that swells should be replaced before it damages the trackpad or casing.
Price confirmed before work starts
Charging port and power repair
We replace worn charging sockets and repair USB-C ports and charging circuits at component level. The adapter is tested first, because it is the cheapest thing to be wrong.
SSD and storage upgrade
The MSI Creator 15 A10UE takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the MSI Creator 15 A10UE, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Notes from the workshop
- The MS- chassis number on the base label is what we match parts to.
- Prestige, Summit and Modern laptops are thin designs with a replaceable SSD; memory is soldered on some and slotted on others.
Data recovery from the MSI Creator 15 A10UE
The SSD in the MSI Creator 15 A10UE can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the MSI Creator 15 A10UE sits in the range
Its nearest relatives in the MSI Prestige, Modern, Summit and Creator range are the older MSI PS63 Modern 8RC (2019) and the newer MSI Summit E15 A11SCS (2021). Memory differs: SODIMM slots on the MSI Creator 15 A10UE, soldered on the MSI PS63 Modern 8RC.
Questions
Can the SSD or memory in the MSI Creator 15 A10UE be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory is in slots on most configurations and can be increased.
My MSI Creator 15 A10UE will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
How do I get my MSI Creator 15 A10UE to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.
How much does a MSI Creator 15 A10UE screen replacement cost?
Price confirmed before work starts. The exact figure depends on the part your machine needs, and we confirm it before any work starts.