If your MSI Prestige 13 AI+ (2026) has a broken screen, will not charge, runs hot or will not start, we can diagnose and repair it at our Bermondsey workshop. It is a 13.3-inch laptop from 2026. The SSD can be replaced but the memory is soldered, so storage is the only upgrade.
- Model number
- Prestige 13 AI+
- Released
- 2026
- Type
- Laptop
- Screen
- 13.3-inch
- Storage
- M.2 SSD, replaceable
- Memory
- Soldered
What we repair on the MSI Prestige 13 AI+
Screen replacement
A broken 13.3-inch screen is replaced with a panel of the same resolution and finish. We check the display cable while the lid is open.
Price confirmed before work starts
Charging port and power repair
Depending on the configuration this charges through a round socket, USB-C or both. We test the adapter, the port and the charging circuit to find which has failed.
SSD and storage upgrade
The MSI Prestige 13 AI+ takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
Memory
Memory in the MSI Prestige 13 AI+ is soldered and cannot be upgraded. It is worth knowing this before paying anyone for a memory upgrade.
Windows repair and reinstall
The MSI Prestige 13 AI+ shipped with Windows 11. We repair start-up faults, reinstall Windows cleanly with your files kept, and remove malware.
Battery replacement
The battery is internal and held by screws. We fit a new one, then calibrate and test it under load.
Price confirmed before work starts
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the MSI Prestige 13 AI+, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Known issues with the MSI Prestige, Modern, Summit and Creator range
- The MS- chassis number on the base label is what we match parts to.
- Prestige, Summit and Modern laptops are thin designs with a replaceable SSD; memory is soldered on some and slotted on others.
Data recovery from the MSI Prestige 13 AI+
The SSD in the MSI Prestige 13 AI+ can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the MSI Prestige 13 AI+ sits in the range
Its nearest relatives in the MSI Prestige, Modern, Summit and Creator range are the older MSI Prestige 13 AI+ Evo A2VM (2024). It is the most recent 13.3-inch model of the range that we list.
Questions
Can the SSD or memory in the MSI Prestige 13 AI+ be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory is soldered and cannot be upgraded.
My MSI Prestige 13 AI+ will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Can the MSI Prestige 13 AI+ run Windows 11?
Yes. It shipped with Windows 11.
How do I get my MSI Prestige 13 AI+ to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.