This page sets out the repairs, upgrades and data recovery we carry out on the Huawei MateBook 13 (Intel), with notes on what tends to go wrong and what can and cannot be upgraded. It is a 13-inch laptop from 2019, identified by model numbers WRT-W19, WRT-W29. The SSD can be replaced but the memory is soldered, so storage is the only upgrade.
- Model numbers
- WRT-W19, WRT-W29
- Released
- 2019
- Type
- Laptop
- Screen
- 13-inch
- Storage
- M.2 SSD, replaceable
- Memory
- Soldered
What we repair on the Huawei MateBook 13
Screen replacement
Cracked, flickering or lined 13-inch screens are replaced with a matching panel. Where the picture comes and goes as the lid moves, we check the display cable and hinges first.
Price confirmed before work starts
Charging port and power repair
Charging is over USB-C. A loose or dead port is replaced where it is a separate part, or repaired on the motherboard where it is soldered.
SSD and storage upgrade
The Huawei MateBook 13 takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
Memory
Memory in the Huawei MateBook 13 is soldered and cannot be upgraded. It is worth knowing this before paying anyone for a memory upgrade.
Windows repair and reinstall
The Huawei MateBook 13 meets Microsoft’s Windows 11 requirements in most configurations. We upgrade from Windows 10, which reached end of support in October 2025, or reinstall Windows 11 cleanly with your files kept.
Battery replacement
A new internal battery is fitted and tested through a full charge and discharge. On a 2019 machine a worn battery is the likely cause of short runtime, and we measure its capacity before recommending anything else.
Price confirmed before work starts
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the Huawei MateBook 13, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Known issues with the MateBook range
- Memory is soldered on MateBook and MagicBook laptops; most have a replaceable M.2 SSD.
- Charging is over USB-C, and port or charging-circuit faults are the common board repair.
- On models with the camera in the keyboard, the camera is replaced with the keyboard assembly.
Data recovery from the Huawei MateBook 13
The SSD in the Huawei MateBook 13 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Huawei MateBook 13 sits in the range
Its nearest relatives in the Huawei MateBook range are the newer Huawei MateBook X (2020). It is the earliest 13-inch model of the range that we list.
Questions
Can the SSD or memory in the Huawei MateBook 13 be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory is soldered and cannot be upgraded.
My Huawei MateBook 13 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Is a 2019 Huawei MateBook 13 still worth repairing?
It depends on the fault. A battery, SSD or charging socket is usually worth doing. A major board repair on an older machine may cost more than the machine is worth, and if that is the case we will say so.
Where do I find the model number on my laptop?
The model code, for example KLVL-W56W, is on the base label. For this model, look for WRT-W19 or WRT-W29.