This page sets out the repairs, upgrades and data recovery we carry out on the Huawei MateBook 16 (AMD), with notes on what tends to go wrong and what can and cannot be upgraded. The Huawei MateBook 16 is a 2021 laptop with a 16-inch screen, identified by model numbers CREM-WFD9, CREM-WFG9. The SSD can be replaced but the memory is soldered, so storage is the only upgrade.
- Model numbers
- CREM-WFD9, CREM-WFG9
- Released
- 2021
- Type
- Laptop
- Screen
- 16-inch
- Storage
- M.2 SSD, replaceable
- Memory
- Soldered
Repairs we carry out on the Huawei MateBook 16
Screen replacement
Cracked, flickering or lined 16-inch screens are replaced with a matching panel. Where the picture comes and goes as the lid moves, we check the display cable and hinges first.
Price confirmed before work starts
Charging port and power repair
Charging is over USB-C. A loose or dead port is replaced where it is a separate part, or repaired on the motherboard where it is soldered.
SSD and storage upgrade
The Huawei MateBook 16 takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
Memory
Memory in the Huawei MateBook 16 is soldered and cannot be upgraded. It is worth knowing this before paying anyone for a memory upgrade.
Windows repair and reinstall
The Huawei MateBook 16 meets Microsoft’s Windows 11 requirements in most configurations. We upgrade from Windows 10, which reached end of support in October 2025, or reinstall Windows 11 cleanly with your files kept.
Battery replacement
A new internal battery is fitted and tested through a full charge and discharge. A battery of this age that swells should be replaced before it damages the trackpad or casing.
Price confirmed before work starts
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the Huawei MateBook 16, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Notes from the workshop
- On models with the camera in the keyboard, the camera is replaced with the keyboard assembly.
- Memory is soldered on MateBook and MagicBook laptops; most have a replaceable M.2 SSD.
- Charging is over USB-C, and port or charging-circuit faults are the common board repair.
Data recovery from the Huawei MateBook 16
The SSD in the Huawei MateBook 16 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Huawei MateBook 16 sits in the range
Its nearest relatives in the Huawei MateBook range are the newer Huawei MateBook 16s (2022). It is the earliest 16-inch model of the range that we list.
Questions
Can the SSD or memory in the Huawei MateBook 16 be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory is soldered and cannot be upgraded.
My Huawei MateBook 16 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Can the Huawei MateBook 16 run Windows 11?
Yes, in most configurations.
How do I get my Huawei MateBook 16 to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.