If your HP ZBook 15 G2 has a broken screen, will not charge, runs hot or will not start, we can diagnose and repair it at our Bermondsey workshop. It is a 15.6-inch mobile workstation from 2014. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- ZBook 15 G2
- Released
- 2014
- Type
- Mobile workstation
- Screen
- 15.6-inch
- Storage
- M.2 SSD, two slots on most configurations
- Memory
- SODIMM slots
Repairs we carry out on the HP ZBook 15 G2
Screen replacement
A broken 15.6-inch screen is replaced with a panel of the same resolution and finish. We check the display cable while the lid is open.
Price confirmed before work starts
SSD and storage upgrade
Most configurations of the HP ZBook 15 G2 have two M.2 slots, so a second SSD can be added, or the existing one cloned to a larger drive.
Price confirmed before work starts
Memory upgrade
Most configurations of the HP ZBook 15 G2 have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
Graphics repair
The graphics chip is soldered to the board. Artefacts, crashes under load and a black screen with the fans running are diagnosed to the chip, its memory or its power stage, and repaired at board level where it is economical.
Windows repair and reinstall
This model does not meet Microsoft’s Windows 11 requirements, and Windows 10 reached end of support in October 2025. We can advise on the realistic options, including a lightweight Linux or ChromeOS Flex installation.
Battery replacement
The battery is internal and held by screws. We fit a new one, then calibrate and test it under load. On a 2014 machine a worn battery is the likely cause of short runtime, and we measure its capacity before recommending anything else.
Price confirmed before work starts
Charging port and power repair
The round charging socket wears and works loose. On most configurations it is a separate part on a short cable and is replaced without motherboard work.
Overheating and fan repair
We strip the cooling system, clean the fans and heatsink fins and renew the thermal compound and pads. We check temperatures under load afterwards.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, hinge and casing repair, virus removal on the HP ZBook 15 G2, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
What we see on the bench
- The professional graphics chip is soldered, so display artefacts and crashes under load are board-level repairs.
- ZBook workstations sustain heavy loads, so thermal servicing matters more than on an office laptop.
- Many have multiple drives. Tell us if yours is set up as RAID before any storage work.
Data recovery from the HP ZBook 15 G2
The SSD in the HP ZBook 15 G2 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the HP ZBook 15 G2 sits in the range
Its nearest relatives in the HP ZBook range are the older HP ZBook 15 G1 (2013) and the newer HP ZBook Studio G3 (2016).
Questions
Can the SSD or memory in the HP ZBook 15 G2 be upgraded?
The SSD can be replaced, and most configurations have a second M.2 slot. Memory is in slots on most configurations and can be increased.
My HP ZBook 15 G2 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Where do I find the model number on my mobile workstation?
The product name and product number are on the base label, or under the battery on older models. On many HP laptops Fn + Esc shows them on screen.
Can the HP ZBook 15 G2 run Windows 11?
Not officially. It does not meet Microsoft's processor and security requirements.