HP Pavilion x360 11-k repair in London: bring it to our workshop in Bermondsey or ask about courier collection, and we will confirm a price before any work starts. It is a 11.6-inch 2-in-1 laptop from 2015. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- 11-k
- Released
- 2015
- Type
- 2-in-1 laptop
- Screen
- 11.6-inch
- Storage
- M.2 SSD, replaceable
- Memory
- SODIMM slots
Repairs we carry out on the HP Pavilion x360 11-k
Touchscreen replacement
The 11.6-inch touchscreen is bonded to its glass, so cracked glass, dead touch and display faults are all fixed by replacing the bonded panel.
Price confirmed before work starts
Charging port and power repair
A charger that only works at a certain angle means a worn charging socket. We replace it and test the charging circuit behind it.
SSD and storage upgrade
The HP Pavilion x360 11-k takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
Memory upgrade
Most configurations of the HP Pavilion x360 11-k have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
Windows repair and reinstall
This model does not meet Microsoft’s Windows 11 requirements, and Windows 10 reached end of support in October 2025. We can advise on the realistic options, including a lightweight Linux or ChromeOS Flex installation.
Battery replacement
The battery is internal and held by screws. We fit a new one, then calibrate and test it under load. A battery of this age that swells should be replaced before it damages the trackpad or casing.
Price confirmed before work starts
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the HP Pavilion x360 11-k, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
What we see on the bench
- The 360-degree hinges carry more load than a normal laptop hinge and loosen or seize with age.
- The touchscreen is bonded to the glass, so a crack usually means replacing the whole display assembly.
Data recovery from the HP Pavilion x360 11-k
The SSD in the HP Pavilion x360 11-k can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Questions
Can the SSD or memory in the HP Pavilion x360 11-k be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory is in slots on most configurations and can be increased.
My HP Pavilion x360 11-k will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Where do I find the model number on my 2-in-1 laptop?
The product name and product number are on the base label, or under the battery on older models. On many HP laptops Fn + Esc shows them on screen. For this model, look for 11-k.
Can the HP Pavilion x360 11-k run Windows 11?
Not officially. It does not meet Microsoft's processor and security requirements.