If your HP 255 G9 has a broken screen, will not charge, runs hot or will not start, we can diagnose and repair it at our Bermondsey workshop. It is a 15.6-inch laptop from 2022. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- 255 G9
- Released
- 2022
- Type
- Laptop
- Screen
- 15.6-inch
- Storage
- M.2 SSD, replaceable
- Memory
- SODIMM slots
HP 255 G9 repairs and upgrades
Screen replacement
A broken 15.6-inch screen is replaced with a panel of the same resolution and finish. We check the display cable while the lid is open.
Price confirmed before work starts
Charging port and power repair
We replace worn charging sockets and repair USB-C ports and charging circuits at component level. The adapter is tested first, because it is the cheapest thing to be wrong.
SSD and storage upgrade
The HP 255 G9 takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
Memory upgrade
Most configurations of the HP 255 G9 have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
Windows repair and reinstall
The HP 255 G9 shipped with Windows 11. We repair start-up faults, reinstall Windows cleanly with your files kept, and remove malware.
Battery replacement
A new internal battery is fitted and tested through a full charge and discharge. At this age, short runtime and sudden shutdowns usually point to a worn battery and not a board fault.
Price confirmed before work starts
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the HP 255 G9, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
What we see on the bench
- HP’s 14, 15 and 17 ranges use plastic hinge mounts that can crack with age.
- Product names like 15-dw or 15s-fq each cover dozens of sub-models. The full product number on the base label is what we order parts against.
- Many shipped with a hard drive or a small SSD, both simple to upgrade.
Data recovery from the HP 255 G9
The SSD in the HP 255 G9 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the HP 255 G9 sits in the range
Its nearest relatives in the HP 14, 15 and 17 laptops range are the older HP 15s-fq (2020) and the newer HP 15-fc (2023).
Questions
Can the SSD or memory in the HP 255 G9 be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory is in slots on most configurations and can be increased.
My HP 255 G9 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Can the HP 255 G9 run Windows 11?
Yes. It shipped with Windows 11.
How do I get my HP 255 G9 to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.