If your HP 15-bs has a broken screen, will not charge, runs hot or will not start, we can diagnose and repair it at our Bermondsey workshop. It is a 15.6-inch laptop from 2017. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- 15-bs
- Released
- 2017
- Type
- Laptop
- Screen
- 15.6-inch
- Storage
- 2.5-inch SATA drive
- Memory
- SODIMM slots
What we repair on the HP 15-bs
Screen replacement
Cracked, flickering or lined 15.6-inch screens are replaced with a matching panel. Where the picture comes and goes as the lid moves, we check the display cable and hinges first.
Price confirmed before work starts
Memory upgrade
Most configurations of the HP 15-bs have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
Windows repair and reinstall
Windows 11 support depends on the processor: versions with an 8th-generation Intel Core or Ryzen 2000-series chip or newer qualify, and earlier ones do not. We check yours and advise.
Battery replacement
The battery is internal and held by screws. We fit a new one, then calibrate and test it under load. On a 2017 machine a worn battery is the likely cause of short runtime, and we measure its capacity before recommending anything else.
Price confirmed before work starts
Charging port and power repair
Depending on the configuration this charges through a round socket, USB-C or both. We test the adapter, the port and the charging circuit to find which has failed.
SSD and storage upgrade
The HP 15-bs uses a 2.5-inch SATA drive. Replacing a hard drive with an SSD is the biggest speed improvement available for a machine of this age.
Price confirmed before work starts
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the HP 15-bs, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Notes from the workshop
- Many shipped with a hard drive or a small SSD, both simple to upgrade.
- HP’s 14, 15 and 17 ranges use plastic hinge mounts that can crack with age.
- Product names like 15-dw or 15s-fq each cover dozens of sub-models. The full product number on the base label is what we order parts against.
Data recovery from the HP 15-bs
The HP 15-bs has a 2.5-inch drive that we remove and image on our own equipment. If the drive is clicking or was dropped, stop powering it on: each attempt can do more damage.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the HP 15-bs sits in the range
Its nearest relatives in the HP 14, 15 and 17 laptops range are the older HP 15-ay (2016) and the newer HP 15-da (2018). Storage differs too: 2.5-inch SATA drive on the HP 15-bs, M.2 SSD, replaceable on the HP 15-da.
Questions
Can the SSD or memory in the HP 15-bs be upgraded?
The 2.5-inch drive can be replaced with an SSD. Memory is in slots on most configurations and can be increased.
My HP 15-bs will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
How do I get my HP 15-bs to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.
How much does a HP 15-bs screen replacement cost?
Price confirmed before work starts. The exact figure depends on the part your machine needs, and we confirm it before any work starts.

