This page sets out the repairs, upgrades and data recovery we carry out on the HP ProBook 4 G1i 14, with notes on what tends to go wrong and what can and cannot be upgraded. It is a 14-inch laptop from 2025. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- G1i
- Released
- 2025
- Type
- Laptop
- Screen
- 14-inch
- Storage
- M.2 SSD, replaceable
- Memory
- Varies by configuration
Repairs we carry out on the HP ProBook 4 G1i 14
Screen replacement
A broken 14-inch screen is replaced with a panel of the same resolution and finish. We check the display cable while the lid is open.
Price confirmed before work starts
SSD and storage upgrade
The HP ProBook 4 G1i 14 takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
Memory upgrade
Whether memory can be upgraded on the HP ProBook 4 G1i 14 depends on the exact configuration. We check against the serial number before quoting.
Windows repair and reinstall
The HP ProBook 4 G1i 14 shipped with Windows 11. We repair start-up faults, reinstall Windows cleanly with your files kept, and remove malware.
Battery replacement
The battery is internal and held by screws. We fit a new one, then calibrate and test it under load.
Price confirmed before work starts
Charging port and power repair
Depending on the configuration this charges through a round socket, USB-C or both. We test the adapter, the port and the charging circuit to find which has failed.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the HP ProBook 4 G1i 14, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
What we see on the bench
- USB-C charging and docking faults are common board repairs on recent generations.
- EliteBooks are designed for servicing, with accessible batteries, SSDs and memory on most 800-series models.
- HP’s BIOS protection is strict. A forgotten BIOS administrator password usually needs board-level work, and we ask for proof of ownership.
Data recovery from the HP ProBook 4 G1i 14
The SSD in the HP ProBook 4 G1i 14 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the HP ProBook 4 G1i 14 sits in the range
Its nearest relatives in the HP EliteBook and ProBook (2025 onward) range are the older HP EliteBook Ultra G1q (2024) and the newer HP EliteBook X G2i (2026). Memory differs: varies by configuration on the HP ProBook 4 G1i 14, soldered on the HP EliteBook Ultra G1q.
Questions
Can the SSD or memory in the HP ProBook 4 G1i 14 be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory depends on the configuration, which we check from the serial number.
My HP ProBook 4 G1i 14 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Where do I find the model number on my laptop?
The product name and product number are on the base label, or under the battery on older models. On many HP laptops Fn + Esc shows them on screen. For this model, look for G1i.
Can the HP ProBook 4 G1i 14 run Windows 11?
Yes. It shipped with Windows 11.