We repair the HP EliteBook Ultra G1q at our workshop in Bermondsey, from cracked screens and worn batteries to board faults and data recovery. The HP EliteBook Ultra G1q is a 2024 laptop with a 14-inch screen. The SSD can be replaced but the memory is soldered, so storage is the only upgrade.
- Model number
- G1q
- Released
- 2024
- Type
- Laptop
- Screen
- 14-inch
- Storage
- M.2 SSD, replaceable
- Memory
- Soldered
HP EliteBook Ultra G1q repairs and upgrades
Screen replacement
We replace the 14-inch panel like-for-like, matching resolution and connector to the part number on the original.
Price confirmed before work starts
Windows repair and reinstall
The HP EliteBook Ultra G1q shipped with Windows 11. We repair start-up faults, reinstall Windows cleanly with your files kept, and remove malware.
Battery replacement
The battery is internal and held by screws. We fit a new one, then calibrate and test it under load.
Price confirmed before work starts
Charging port and power repair
We replace worn charging sockets and repair USB-C ports and charging circuits at component level. The adapter is tested first, because it is the cheapest thing to be wrong.
SSD and storage upgrade
The HP EliteBook Ultra G1q takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
Memory
Memory in the HP EliteBook Ultra G1q is soldered and cannot be upgraded. It is worth knowing this before paying anyone for a memory upgrade.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the HP EliteBook Ultra G1q, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Known issues with the EliteBook and ProBook (2025 onward) range
- HP’s BIOS protection is strict. A forgotten BIOS administrator password usually needs board-level work, and we ask for proof of ownership.
- USB-C charging and docking faults are common board repairs on recent generations.
- EliteBooks are designed for servicing, with accessible batteries, SSDs and memory on most 800-series models.
Data recovery from the HP EliteBook Ultra G1q
The SSD in the HP EliteBook Ultra G1q can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the HP EliteBook Ultra G1q sits in the range
Its nearest relatives in the HP EliteBook and ProBook (2025 onward) range are the newer HP EliteBook X G1i (2025). It is the earliest 14-inch model of the range that we list.
Questions
Can the SSD or memory in the HP EliteBook Ultra G1q be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory is soldered and cannot be upgraded.
My HP EliteBook Ultra G1q will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
How do I get my HP EliteBook Ultra G1q to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.
How much does a HP EliteBook Ultra G1q screen replacement cost?
Price confirmed before work starts. The exact figure depends on the part your machine needs, and we confirm it before any work starts.