If your HP EliteBook 820 G1 has a broken screen, will not charge, runs hot or will not start, we can diagnose and repair it at our Bermondsey workshop. It is a 12.5-inch laptop from 2013. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- 820 G1
- Released
- 2013
- Type
- Laptop
- Screen
- 12.5-inch
- Storage
- M.2 SSD, replaceable
- Memory
- SODIMM slots
Repairs we carry out on the HP EliteBook 820 G1
Screen replacement
Cracked, flickering or lined 12.5-inch screens are replaced with a matching panel. Where the picture comes and goes as the lid moves, we check the display cable and hinges first.
Price confirmed before work starts
Memory upgrade
Most configurations of the HP EliteBook 820 G1 have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
Windows repair and reinstall
This model does not meet Microsoft’s Windows 11 requirements, and Windows 10 reached end of support in October 2025. We can advise on the realistic options, including a lightweight Linux or ChromeOS Flex installation.
Battery replacement
We replace the internal battery and check the charging circuit and adapter at the same time. At this age, short runtime and sudden shutdowns usually point to a worn battery and not a board fault.
Price confirmed before work starts
Charging port and power repair
A charger that only works at a certain angle means a worn charging socket. We replace it and test the charging circuit behind it.
SSD and storage upgrade
The HP EliteBook 820 G1 takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the HP EliteBook 820 G1, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Notes from the workshop
- EliteBooks are designed for servicing, with accessible batteries, SSDs and memory on most 800-series models.
- HP’s BIOS protection is strict. A forgotten BIOS administrator password usually needs board-level work, and we ask for proof of ownership.
- USB-C charging and docking faults are common board repairs on recent generations.
Data recovery from the HP EliteBook 820 G1
The SSD in the HP EliteBook 820 G1 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the HP EliteBook 820 G1 sits in the range
Its nearest relatives in the HP EliteBook 800 range are the newer HP EliteBook 820 G2 (2015). It is the earliest 12.5-inch model of the range that we list.
Questions
Can the SSD or memory in the HP EliteBook 820 G1 be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory is in slots on most configurations and can be increased.
My HP EliteBook 820 G1 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
How much does a HP EliteBook 820 G1 screen replacement cost?
Price confirmed before work starts. The exact figure depends on the part your machine needs, and we confirm it before any work starts.
Is a 2013 HP EliteBook 820 G1 still worth repairing?
It depends on the fault. A battery, SSD or charging socket is usually worth doing. A major board repair on an older machine may cost more than the machine is worth, and if that is the case we will say so.