We repair the Dell Latitude 7420 at our workshop in Bermondsey, from cracked screens and worn batteries to board faults and data recovery. It is a 14-inch laptop from 2021. The SSD can be replaced but the memory is soldered, so storage is the only upgrade.
- Model number
- 7420
- Released
- 2021
- Type
- Laptop
- Screen
- 14-inch
- Storage
- M.2 SSD, replaceable
- Memory
- Soldered
Repairs we carry out on the Dell Latitude 7420
Screen replacement
We replace the 14-inch panel like-for-like, matching resolution and connector to the part number on the original.
Price confirmed before work starts
Memory
Memory in the Dell Latitude 7420 is soldered and cannot be upgraded. It is worth knowing this before paying anyone for a memory upgrade.
Windows repair and reinstall
The Dell Latitude 7420 meets Microsoft’s Windows 11 requirements in most configurations. We upgrade from Windows 10, which reached end of support in October 2025, or reinstall Windows 11 cleanly with your files kept.
Battery replacement
We replace the internal battery and check the charging circuit and adapter at the same time. A battery of this age that swells should be replaced before it damages the trackpad or casing.
Price confirmed before work starts
Charging port and power repair
We replace worn charging sockets and repair USB-C ports and charging circuits at component level. The adapter is tested first, because it is the cheapest thing to be wrong.
SSD and storage upgrade
The Dell Latitude 7420 takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the Dell Latitude 7420, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
What we see on the bench
- USB-C and Thunderbolt charging faults are the board repair we see most on these.
- A forgotten BIOS administrator password can be cleared with proof of ownership.
- The slimmer Latitude 7000 and 9000 machines trade serviceability for size, and recent generations have soldered memory.
Data recovery from the Dell Latitude 7420
The SSD in the Dell Latitude 7420 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Dell Latitude 7420 sits in the range
Its nearest relatives in the Dell Latitude 7000 and 9000 range are the older Dell Latitude 7410 (2020) and the newer Dell Latitude 7430 (2022). Memory differs: soldered on the Dell Latitude 7420, SODIMM slots on the Dell Latitude 7410.
Questions
Can the SSD or memory in the Dell Latitude 7420 be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory is soldered and cannot be upgraded.
My Dell Latitude 7420 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
How do I get my Dell Latitude 7420 to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.
How much does a Dell Latitude 7420 screen replacement cost?
Price confirmed before work starts. The exact figure depends on the part your machine needs, and we confirm it before any work starts.