This page sets out the repairs, upgrades and data recovery we carry out on the Dell Inspiron 14 3493, with notes on what tends to go wrong and what can and cannot be upgraded. The Dell Inspiron 14 3493 is a 2019 laptop with a 14-inch screen. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- 3493
- Released
- 2019
- Type
- Laptop
- Screen
- 14-inch
- Storage
- M.2 SSD, replaceable
- Memory
- Varies by configuration
What we repair on the Dell Inspiron 14 3493
Screen replacement
A broken 14-inch screen is replaced with a panel of the same resolution and finish. We check the display cable while the lid is open.
Price confirmed before work starts
Battery replacement
A new internal battery is fitted and tested through a full charge and discharge. A battery of this age that swells should be replaced before it damages the trackpad or casing.
Price confirmed before work starts
Charging port and power repair
Depending on the configuration this charges through a round socket, USB-C or both. We test the adapter, the port and the charging circuit to find which has failed.
SSD and storage upgrade
The Dell Inspiron 14 3493 takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
Memory upgrade
Whether memory can be upgraded on the Dell Inspiron 14 3493 depends on the exact configuration. We check against the serial number before quoting.
Windows repair and reinstall
The Dell Inspiron 14 3493 meets Microsoft’s Windows 11 requirements in most configurations. We upgrade from Windows 10, which reached end of support in October 2025, or reinstall Windows 11 cleanly with your files kept.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the Dell Inspiron 14 3493, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Notes from the workshop
- Many configurations shipped with a mechanical hard drive. Moving to an SSD is the most noticeable improvement for the money.
- The charging socket is a separate part on most models and can be replaced without touching the motherboard.
- Hinge mounts in the lid and base are a known weak point on Inspiron laptops. Caught early it is a hinge and bracket repair; left alone it can break the screen bezel and back cover.
Data recovery from the Dell Inspiron 14 3493
The SSD in the Dell Inspiron 14 3493 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Dell Inspiron 14 3493 sits in the range
Its nearest relatives in the Dell Inspiron 13 and 14 range are the older Dell Inspiron 14 5481 (2018) and the newer Dell Inspiron 14 5401 (2020).
Questions
Can the SSD or memory in the Dell Inspiron 14 3493 be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory depends on the configuration, which we check from the serial number.
My Dell Inspiron 14 3493 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Can the Dell Inspiron 14 3493 run Windows 11?
Yes, in most configurations.
How do I get my Dell Inspiron 14 3493 to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.