Dell Inspiron 13 5390 repair in London: bring it to our workshop in Bermondsey or ask about courier collection, and we will confirm a price before any work starts. The Dell Inspiron 13 5390 is a 2019 laptop with a 13.3-inch screen. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- 5390
- Released
- 2019
- Type
- Laptop
- Screen
- 13.3-inch
- Storage
- M.2 SSD, replaceable
- Memory
- Varies by configuration
Dell Inspiron 13 5390 repairs and upgrades
Screen replacement
A broken 13.3-inch screen is replaced with a panel of the same resolution and finish. We check the display cable while the lid is open.
Price confirmed before work starts
Battery replacement
A new internal battery is fitted and tested through a full charge and discharge. On a 2019 machine a worn battery is the likely cause of short runtime, and we measure its capacity before recommending anything else.
Price confirmed before work starts
Charging port and power repair
We replace worn charging sockets and repair USB-C ports and charging circuits at component level. The adapter is tested first, because it is the cheapest thing to be wrong.
SSD and storage upgrade
The Dell Inspiron 13 5390 takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
Memory upgrade
Whether memory can be upgraded on the Dell Inspiron 13 5390 depends on the exact configuration. We check against the serial number before quoting.
Windows repair and reinstall
The Dell Inspiron 13 5390 meets Microsoft’s Windows 11 requirements in most configurations. We upgrade from Windows 10, which reached end of support in October 2025, or reinstall Windows 11 cleanly with your files kept.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the Dell Inspiron 13 5390, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Known issues with the Inspiron 13 and 14 range
- Hinge mounts in the lid and base are a known weak point on Inspiron laptops. Caught early it is a hinge and bracket repair; left alone it can break the screen bezel and back cover.
- Many configurations shipped with a mechanical hard drive. Moving to an SSD is the most noticeable improvement for the money.
- The charging socket is a separate part on most models and can be replaced without touching the motherboard.
Data recovery from the Dell Inspiron 13 5390
The SSD in the Dell Inspiron 13 5390 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Dell Inspiron 13 5390 sits in the range
Its nearest relatives in the Dell Inspiron 13 and 14 range are the older Dell Inspiron 13 7386 (2018) and the newer Dell Inspiron 13 5310 (2021).
Questions
Can the SSD or memory in the Dell Inspiron 13 5390 be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory depends on the configuration, which we check from the serial number.
My Dell Inspiron 13 5390 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Where do I find the model number on my laptop?
The model name is on the base label or palm rest. The 7-character Service Tag on the base identifies the exact build. For this model, look for 5390.
Can the Dell Inspiron 13 5390 run Windows 11?
Yes, in most configurations.