If your MacBook Air M1 (2020) has a broken screen, will not charge, runs hot or will not start, we can diagnose and repair it at our Bermondsey workshop. The MacBook Air M1 is a 2020 laptop with a 13.3-inch screen, identified by model number A2337. Storage and memory are both fixed to the board, which shapes what can be upgraded and how data is recovered.
- Model number
- A2337
- Model identifier
- MacBookAir10,1
- Released
- 2020
- Type
- Laptop
- Screen
- 13.3-inch
- Storage
- Soldered to the board
- Memory
- Unified memory, part of the chip
What we repair on the MacBook Air M1
Screen replacement
The 13.3-inch display is replaced as a complete lid assembly, which also renews the hinges and camera.
Price confirmed before work starts
Battery replacement
The battery is bonded into the top case. We release it with adhesive remover, fit a new one and check the cycle count and charging afterwards. On a 2020 machine a worn battery is the likely cause of short runtime, and we measure its capacity before recommending anything else.
Price confirmed before work starts
Keyboard and trackpad repair
Individual keys and keycaps can often be repaired. A keyboard with liquid damage or several dead keys is replaced, which on this model means the top case.
Charging port and power repair
We test the charger, the port and the charging circuit separately. A Mac that will not charge is often a port or a single failed component on the logic board.
Storage
Storage on the MacBook Air M1 is soldered and cannot be upgraded. We can help with external storage, clearing space, or moving to a new machine.
Memory
Memory in the MacBook Air M1 is part of the Apple silicon chip and cannot be changed after purchase.
macOS reinstall and repair
We reinstall macOS, migrate data, and can revive or restore the firmware in DFU mode from a second Mac when an update has left the machine unresponsive.
We also carry out logic board repair, liquid damage repair, hinge and casing repair, macOS reinstallation on the MacBook Air M1, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults and data transfer to a new machine.
Known issues with the MacBook Air M1 range
- Cracked displays are the repair we are asked about most on these: the panel is thin, and a small object left on the keyboard when the lid closes is enough to break it.
- Storage and memory are part of the logic board on Apple silicon MacBook Air models, so neither can be upgraded later, and a dead board means data has to be recovered at board level.
- There is no fan, so liquid that gets under the keyboard tends to sit on the logic board. Switching off straight away and having the board cleaned properly makes a real difference to the outcome.
Data recovery from the MacBook Air M1
The SSD in the MacBook Air M1 is soldered and hardware-encrypted, so there is no drive to remove. If the Mac is dead, data recovery means repairing the logic board far enough to start it and copy the data off. If you have a Time Machine or iCloud backup, tell us, as that may be the quicker route.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Questions
Can the SSD or memory in the MacBook Air M1 be upgraded?
The storage is soldered and cannot be upgraded. Memory is part of the chip and cannot be changed.
My MacBook Air M1 will not turn on. Is my data lost?
Not necessarily, but the storage is on the main board, so the board has to be repaired far enough to read it. Do not keep trying to power it on, and tell us about any backups you have.
Where do I find the model number on my Mac?
The model number, an A followed by four digits, is printed in small text on the underside. Apple menu > About This Mac shows the year. For this model, look for A2337.
How do I get my MacBook Air M1 to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.