This page sets out the repairs, upgrades and data recovery we carry out on the MacBook Air 13-inch M4 (2025), with notes on what tends to go wrong and what can and cannot be upgraded. It is a 13.6-inch laptop from 2025, identified by model number A3240. Storage and memory are both fixed to the board, which shapes what can be upgraded and how data is recovered.
- Model number
- A3240
- Model identifier
- Mac16,12
- Released
- 2025
- Type
- Laptop
- Screen
- 13.6-inch
- Storage
- Soldered to the board
- Memory
- Unified memory, part of the chip
Repairs we carry out on the MacBook Air 13-inch M4
Screen replacement
The 13.6-inch display is replaced as a complete lid assembly, which also renews the hinges and camera.
Price confirmed before work starts
Battery replacement
The battery is bonded into the top case. We release it with adhesive remover, fit a new one and check the cycle count and charging afterwards.
Price confirmed before work starts
Keyboard and trackpad repair
Individual keys and keycaps can often be repaired. A keyboard with liquid damage or several dead keys is replaced, which on this model means the top case.
Charging port and power repair
We test the charger, the port and the charging circuit separately. A Mac that will not charge is often a port or a single failed component on the logic board.
Storage
Storage on the MacBook Air 13-inch M4 is soldered and cannot be upgraded. We can help with external storage, clearing space, or moving to a new machine.
Memory
Memory in the MacBook Air 13-inch M4 is part of the Apple silicon chip and cannot be changed after purchase.
macOS reinstall and repair
We reinstall macOS, migrate data, and can revive or restore the firmware in DFU mode from a second Mac when an update has left the machine unresponsive.
We also carry out logic board repair, liquid damage repair, hinge and casing repair, macOS reinstallation on the MacBook Air 13-inch M4, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults and data transfer to a new machine.
Known issues with the MacBook Air 13-inch M4 range
- Storage and memory are part of the logic board on Apple silicon MacBook Air models, so neither can be upgraded later, and a dead board means data has to be recovered at board level.
- There is no fan, so liquid that gets under the keyboard tends to sit on the logic board. Switching off straight away and having the board cleaned properly makes a real difference to the outcome.
- Cracked displays are the repair we are asked about most on these: the panel is thin, and a small object left on the keyboard when the lid closes is enough to break it.
Data recovery from the MacBook Air 13-inch M4
The SSD in the MacBook Air 13-inch M4 is soldered and hardware-encrypted, so there is no drive to remove. If the Mac is dead, data recovery means repairing the logic board far enough to start it and copy the data off. If you have a Time Machine or iCloud backup, tell us, as that may be the quicker route.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the MacBook Air 13-inch M4 sits in the range
Its nearest relatives in the MacBook Air range are the older MacBook Air 13-inch M3 (2024) and the newer MacBook Air 13-inch M5 (2026).
Questions
Can the SSD or memory in the MacBook Air 13-inch M4 be upgraded?
The storage is soldered and cannot be upgraded. Memory is part of the chip and cannot be changed.
My MacBook Air 13-inch M4 will not turn on. Is my data lost?
Not necessarily, but the storage is on the main board, so the board has to be repaired far enough to read it. Do not keep trying to power it on, and tell us about any backups you have.
How do I get my MacBook Air 13-inch M4 to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.
How much does a MacBook Air 13-inch M4 screen replacement cost?
Price confirmed before work starts. The exact figure depends on the part your machine needs, and we confirm it before any work starts.