If your Toshiba Satellite Pro R50-D has a broken screen, will not charge, runs hot or will not start, we can diagnose and repair it at our Bermondsey workshop. It is a 15.6-inch laptop from 2017. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- R50-D
- Released
- 2017
- Type
- Laptop
- Screen
- 15.6-inch
- Storage
- 2.5-inch SATA drive
- Memory
- SODIMM slots
What we repair on the Toshiba Satellite Pro R50-D
Screen replacement
Cracked, flickering or lined 15.6-inch screens are replaced with a matching panel. Where the picture comes and goes as the lid moves, we check the display cable and hinges first.
Price confirmed before work starts
Memory upgrade
Most configurations of the Toshiba Satellite Pro R50-D have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
Windows repair and reinstall
Windows 11 support depends on the processor: versions with an 8th-generation Intel Core or Ryzen 2000-series chip or newer qualify, and earlier ones do not. We check yours and advise.
Battery replacement
The battery is internal and held by screws. We fit a new one, then calibrate and test it under load. On a 2017 machine a worn battery is the likely cause of short runtime, and we measure its capacity before recommending anything else.
Price confirmed before work starts
Charging port and power repair
We replace worn charging sockets and repair USB-C ports and charging circuits at component level. The adapter is tested first, because it is the cheapest thing to be wrong.
SSD and storage upgrade
The Toshiba Satellite Pro R50-D uses a 2.5-inch SATA drive. Replacing a hard drive with an SSD is the biggest speed improvement available for a machine of this age.
Price confirmed before work starts
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the Toshiba Satellite Pro R50-D, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Notes from the workshop
- An SSD and extra memory are simple upgrades on most models.
- Toshiba’s laptop business became Dynabook; we cover both names.
- Satellite laptops are now old enough that failing hard drives and worn charging sockets are the usual faults.
Data recovery from the Toshiba Satellite Pro R50-D
The Toshiba Satellite Pro R50-D has a 2.5-inch drive that we remove and image on our own equipment. If the drive is clicking or was dropped, stop powering it on: each attempt can do more damage.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Toshiba Satellite Pro R50-D sits in the range
Its nearest relatives in the Toshiba Satellite and Satellite Pro range are the older Toshiba Satellite C55-C (2015) and the newer Dynabook Satellite Pro C50-H (2020). Storage differs too: 2.5-inch SATA drive on the Toshiba Satellite Pro R50-D, M.2 SSD, replaceable on the Dynabook Satellite Pro C50-H.
Questions
Can the SSD or memory in the Toshiba Satellite Pro R50-D be upgraded?
The 2.5-inch drive can be replaced with an SSD. Memory is in slots on most configurations and can be increased.
My Toshiba Satellite Pro R50-D will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Can the Toshiba Satellite Pro R50-D run Windows 11?
It depends on the processor. Versions with an 8th-generation Intel Core or Ryzen 2000-series chip or newer are supported.
How do I get my Toshiba Satellite Pro R50-D to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.

