We repair the Sony VAIO Duo SVD11 at our workshop in Bermondsey, from cracked screens and worn batteries to board faults and data recovery. The Sony VAIO Duo SVD11 is a 2012 2-in-1 laptop with a 11.6-inch screen. The SSD can be replaced but the memory is soldered, so storage is the only upgrade.
- Model number
- SVD11
- Released
- 2012
- Type
- 2-in-1 laptop
- Screen
- 11.6-inch
- Storage
- M.2 SSD, replaceable
- Memory
- Soldered
Repairs we carry out on the Sony VAIO Duo SVD11
Touchscreen replacement
Glass, touch layer and display are one bonded 11.6-inch part. We replace it as a unit and test touch and pen input before it leaves.
Price confirmed before work starts
Windows repair and reinstall
This model does not meet Microsoft’s Windows 11 requirements, and Windows 10 reached end of support in October 2025. We can advise on the realistic options, including a lightweight Linux or ChromeOS Flex installation.
Battery replacement
A new internal battery is fitted and tested through a full charge and discharge. On a 2012 machine a worn battery is the likely cause of short runtime, and we measure its capacity before recommending anything else.
Price confirmed before work starts
Charging port and power repair
A charger that only works at a certain angle means a worn charging socket. We replace it and test the charging circuit behind it.
SSD and storage upgrade
The Sony VAIO Duo SVD11 takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
Memory
Memory in the Sony VAIO Duo SVD11 is soldered and cannot be upgraded. It is worth knowing this before paying anyone for a memory upgrade.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the Sony VAIO Duo SVD11, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Notes from the workshop
- Sony stopped making VAIO laptops in 2014, so parts are refurbished or salvaged, and we check availability before quoting.
- Some VAIO Z and Pro models use unusual SSD formats, which matters for data recovery.
Data recovery from the Sony VAIO Duo SVD11
The SSD in the Sony VAIO Duo SVD11 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Sony VAIO Duo SVD11 sits in the range
Its nearest relatives in the Sony VAIO range are the newer Sony VAIO Pro SVP11 (2013). It is the earliest 11.6-inch model of the range that we list.
Questions
Can the SSD or memory in the Sony VAIO Duo SVD11 be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory is soldered and cannot be upgraded.
My Sony VAIO Duo SVD11 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Can the Sony VAIO Duo SVD11 run Windows 11?
Not officially. It does not meet Microsoft's processor and security requirements.
How do I get my Sony VAIO Duo SVD11 to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.