If your Packard Bell EasyNote TS13HR has a broken screen, will not charge, runs hot or will not start, we can diagnose and repair it at our Bermondsey workshop. The Packard Bell EasyNote TS13HR is a 2012 laptop with a 15.6-inch screen. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- TS13HR
- Released
- 2012
- Type
- Laptop
- Screen
- 15.6-inch
- Storage
- 2.5-inch SATA drive
- Memory
- SODIMM slots
Repairs we carry out on the Packard Bell EasyNote TS13HR
Screen replacement
We replace the 15.6-inch panel like-for-like, matching resolution and connector to the part number on the original.
Price confirmed before work starts
Memory upgrade
Most configurations of the Packard Bell EasyNote TS13HR have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
Windows repair and reinstall
This model does not meet Microsoft’s Windows 11 requirements, and Windows 10 reached end of support in October 2025. We can advise on the realistic options, including a lightweight Linux or ChromeOS Flex installation.
Battery replacement
Most configurations have a clip-in battery that can be swapped in seconds. We also test the charging circuit, because an old battery is not always the only fault. At this age, short runtime and sudden shutdowns usually point to a worn battery and not a board fault.
Price confirmed before work starts
Charging port and power repair
The round charging socket wears and works loose. On most configurations it is a separate part on a short cable and is replaced without motherboard work.
SSD and storage upgrade
The Packard Bell EasyNote TS13HR uses a 2.5-inch SATA drive. Replacing a hard drive with an SSD is the biggest speed improvement available for a machine of this age.
Price confirmed before work starts
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the Packard Bell EasyNote TS13HR, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Notes from the workshop
- Packard Bell laptops share most of their internals with Acer models of the same years, which is how we source parts.
- At this age the usual faults are failing hard drives, worn charging sockets and tired batteries.
Data recovery from the Packard Bell EasyNote TS13HR
The Packard Bell EasyNote TS13HR has a 2.5-inch drive that we remove and image on our own equipment. If the drive is clicking or was dropped, stop powering it on: each attempt can do more damage.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Packard Bell EasyNote TS13HR sits in the range
Its nearest relatives in the Packard Bell EasyNote and iMedia range are the newer Packard Bell EasyNote TE69BM (2014). It is the earliest 15.6-inch model of the range that we list.
Questions
Can the SSD or memory in the Packard Bell EasyNote TS13HR be upgraded?
The 2.5-inch drive can be replaced with an SSD. Memory is in slots on most configurations and can be increased.
My Packard Bell EasyNote TS13HR will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Can the Packard Bell EasyNote TS13HR run Windows 11?
Not officially. It does not meet Microsoft's processor and security requirements.
How do I get my Packard Bell EasyNote TS13HR to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.