Packard Bell EasyNote TS11HR repair in London: bring it to our workshop in Bermondsey or ask about courier collection, and we will confirm a price before any work starts. The Packard Bell EasyNote TS11HR is a 2012 laptop with a 15.6-inch screen. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- TS11HR
- Released
- 2012
- Type
- Laptop
- Screen
- 15.6-inch
- Storage
- 2.5-inch SATA drive
- Memory
- SODIMM slots
What we repair on the Packard Bell EasyNote TS11HR
Screen replacement
We replace the 15.6-inch panel like-for-like, matching resolution and connector to the part number on the original.
Price confirmed before work starts
Windows repair and reinstall
This model does not meet Microsoft’s Windows 11 requirements, and Windows 10 reached end of support in October 2025. We can advise on the realistic options, including a lightweight Linux or ChromeOS Flex installation.
Battery replacement
Most configurations have a clip-in battery that can be swapped in seconds. We also test the charging circuit, because an old battery is not always the only fault. At this age, short runtime and sudden shutdowns usually point to a worn battery and not a board fault.
Price confirmed before work starts
Charging port and power repair
A charger that only works at a certain angle means a worn charging socket. We replace it and test the charging circuit behind it.
SSD and storage upgrade
The Packard Bell EasyNote TS11HR uses a 2.5-inch SATA drive. Replacing a hard drive with an SSD is the biggest speed improvement available for a machine of this age.
Price confirmed before work starts
Memory upgrade
Most configurations of the Packard Bell EasyNote TS11HR have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the Packard Bell EasyNote TS11HR, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Known issues with the EasyNote and iMedia range
- Packard Bell laptops share most of their internals with Acer models of the same years, which is how we source parts.
- At this age the usual faults are failing hard drives, worn charging sockets and tired batteries.
Data recovery from the Packard Bell EasyNote TS11HR
The Packard Bell EasyNote TS11HR has a 2.5-inch drive that we remove and image on our own equipment. If the drive is clicking or was dropped, stop powering it on: each attempt can do more damage.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Packard Bell EasyNote TS11HR sits in the range
Its nearest relatives in the Packard Bell EasyNote and iMedia range are the newer Packard Bell EasyNote TE69BM (2014). It is the earliest 15.6-inch model of the range that we list.
Questions
Can the SSD or memory in the Packard Bell EasyNote TS11HR be upgraded?
The 2.5-inch drive can be replaced with an SSD. Memory is in slots on most configurations and can be increased.
My Packard Bell EasyNote TS11HR will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
How much does a Packard Bell EasyNote TS11HR screen replacement cost?
Price confirmed before work starts. The exact figure depends on the part your machine needs, and we confirm it before any work starts.
Is a 2012 Packard Bell EasyNote TS11HR still worth repairing?
It depends on the fault. A battery, SSD or charging socket is usually worth doing. A major board repair on an older machine may cost more than the machine is worth, and if that is the case we will say so.