This page sets out the repairs, upgrades and data recovery we carry out on the LG Gram 16 16Z90R, with notes on what tends to go wrong and what can and cannot be upgraded. The LG Gram 16 16Z90R is a 2023 laptop with a 16-inch screen. The SSD can be replaced but the memory is soldered, so storage is the only upgrade.
- Model number
- 16Z90R
- Released
- 2023
- Type
- Laptop
- Screen
- 16-inch
- Storage
- M.2 SSD, two slots on most configurations
- Memory
- Soldered
LG Gram 16 16Z90R repairs and upgrades
Screen replacement
We replace the 16-inch panel like-for-like, matching resolution and connector to the part number on the original.
Price confirmed before work starts
SSD and storage upgrade
Most configurations of the LG Gram 16 16Z90R have two M.2 slots, so a second SSD can be added, or the existing one cloned to a larger drive.
Price confirmed before work starts
Memory
Memory in the LG Gram 16 16Z90R is soldered and cannot be upgraded. It is worth knowing this before paying anyone for a memory upgrade.
Windows repair and reinstall
The LG Gram 16 16Z90R shipped with Windows 11. We repair start-up faults, reinstall Windows cleanly with your files kept, and remove malware.
Battery replacement
We replace the internal battery and check the charging circuit and adapter at the same time.
Price confirmed before work starts
Charging port and power repair
Depending on the configuration this charges through a round socket, USB-C or both. We test the adapter, the port and the charging circuit to find which has failed.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the LG Gram 16 16Z90R, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
What we see on the bench
- The Gram’s very light magnesium alloy chassis flexes more than most, and the display is easily damaged by pressure on the lid.
- Most Gram models have two M.2 slots, so adding storage is simple.
Data recovery from the LG Gram 16 16Z90R
The SSD in the LG Gram 16 16Z90R can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the LG Gram 16 16Z90R sits in the range
Its nearest relatives in the LG Gram range are the older LG Gram 16 16Z90Q (2022) and the newer LG Gram Pro 16 16Z90SP (2024).
Questions
Can the SSD or memory in the LG Gram 16 16Z90R be upgraded?
The SSD can be replaced, and most configurations have a second M.2 slot. Memory is soldered and cannot be upgraded.
My LG Gram 16 16Z90R will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Can the LG Gram 16 16Z90R run Windows 11?
Yes. It shipped with Windows 11.
How do I get my LG Gram 16 16Z90R to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.

