This page sets out the repairs, upgrades and data recovery we carry out on the LG Gram 16 16Z90P, with notes on what tends to go wrong and what can and cannot be upgraded. It is a 16-inch laptop from 2021. The SSD can be replaced but the memory is soldered, so storage is the only upgrade.
- Model number
- 16Z90P
- Released
- 2021
- Type
- Laptop
- Screen
- 16-inch
- Storage
- M.2 SSD, two slots on most configurations
- Memory
- Soldered
Repairs we carry out on the LG Gram 16 16Z90P
Screen replacement
We replace the 16-inch panel like-for-like, matching resolution and connector to the part number on the original.
Price confirmed before work starts
Charging port and power repair
Depending on the configuration this charges through a round socket, USB-C or both. We test the adapter, the port and the charging circuit to find which has failed.
SSD and storage upgrade
Most configurations of the LG Gram 16 16Z90P have two M.2 slots, so a second SSD can be added, or the existing one cloned to a larger drive.
Price confirmed before work starts
Memory
Memory in the LG Gram 16 16Z90P is soldered and cannot be upgraded. It is worth knowing this before paying anyone for a memory upgrade.
Windows repair and reinstall
The LG Gram 16 16Z90P meets Microsoft’s Windows 11 requirements in most configurations. We upgrade from Windows 10, which reached end of support in October 2025, or reinstall Windows 11 cleanly with your files kept.
Battery replacement
A new internal battery is fitted and tested through a full charge and discharge. A battery of this age that swells should be replaced before it damages the trackpad or casing.
Price confirmed before work starts
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the LG Gram 16 16Z90P, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Known issues with the LG Gram range
- The Gram’s very light magnesium alloy chassis flexes more than most, and the display is easily damaged by pressure on the lid.
- Most Gram models have two M.2 slots, so adding storage is simple.
Data recovery from the LG Gram 16 16Z90P
The SSD in the LG Gram 16 16Z90P can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the LG Gram 16 16Z90P sits in the range
Its nearest relatives in the LG Gram range are the newer LG Gram 16 16Z90Q (2022). It is the earliest 16-inch model of the range that we list.
Questions
Can the SSD or memory in the LG Gram 16 16Z90P be upgraded?
The SSD can be replaced, and most configurations have a second M.2 slot. Memory is soldered and cannot be upgraded.
My LG Gram 16 16Z90P will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Where do I find the model number on my laptop?
The model code, for example 16Z90Q, is on the base label. For this model, look for 16Z90P.
Can the LG Gram 16 16Z90P run Windows 11?
Yes, in most configurations.