HP Spectre x360 13-ac repair in London: bring it to our workshop in Bermondsey or ask about courier collection, and we will confirm a price before any work starts. It is a 13.3-inch 2-in-1 laptop from 2017. The SSD can be replaced but the memory is soldered, so storage is the only upgrade.
- Model number
- 13-ac
- Released
- 2017
- Type
- 2-in-1 laptop
- Screen
- 13.3-inch
- Storage
- M.2 SSD, replaceable
- Memory
- Soldered
Repairs we carry out on the HP Spectre x360 13-ac
Touchscreen replacement
Glass, touch layer and display are one bonded 13.3-inch part. We replace it as a unit and test touch and pen input before it leaves.
Price confirmed before work starts
Battery replacement
A new internal battery is fitted and tested through a full charge and discharge. A battery of this age that swells should be replaced before it damages the trackpad or casing.
Price confirmed before work starts
Charging port and power repair
We replace worn charging sockets and repair USB-C ports and charging circuits at component level. The adapter is tested first, because it is the cheapest thing to be wrong.
SSD and storage upgrade
The HP Spectre x360 13-ac takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
Memory
Memory in the HP Spectre x360 13-ac is soldered and cannot be upgraded. It is worth knowing this before paying anyone for a memory upgrade.
Windows repair and reinstall
Windows 11 support depends on the processor: versions with an 8th-generation Intel Core or Ryzen 2000-series chip or newer qualify, and earlier ones do not. We check yours and advise.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the HP Spectre x360 13-ac, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Notes from the workshop
- Spectre machines have soldered memory and a bonded touchscreen, so both are fixed-specification parts.
- Battery swelling that lifts the keyboard deck or trackpad does occur on these and should be dealt with promptly.
Data recovery from the HP Spectre x360 13-ac
The SSD in the HP Spectre x360 13-ac can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the HP Spectre x360 13-ac sits in the range
Its nearest relatives in the HP Spectre range are the older HP Spectre x360 13-w (2016) and the newer HP Spectre x360 13-ap (2018).
Questions
Can the SSD or memory in the HP Spectre x360 13-ac be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory is soldered and cannot be upgraded.
My HP Spectre x360 13-ac will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Where do I find the model number on my 2-in-1 laptop?
The product name and product number are on the base label, or under the battery on older models. On many HP laptops Fn + Esc shows them on screen. For this model, look for 13-ac.
Can the HP Spectre x360 13-ac run Windows 11?
It depends on the processor. Versions with an 8th-generation Intel Core or Ryzen 2000-series chip or newer are supported.