This page sets out the repairs, upgrades and data recovery we carry out on the HP ProBook 455 G10, with notes on what tends to go wrong and what can and cannot be upgraded. It is a 15.6-inch laptop from 2023. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- G10
- Released
- 2023
- Type
- Laptop
- Screen
- 15.6-inch
- Storage
- M.2 SSD, plus a 2.5-inch bay on some configurations
- Memory
- SODIMM slots
Repairs we carry out on the HP ProBook 455 G10
Screen replacement
A broken 15.6-inch screen is replaced with a panel of the same resolution and finish. We check the display cable while the lid is open.
Price confirmed before work starts
Battery replacement
The battery is internal and held by screws. We fit a new one, then calibrate and test it under load.
Price confirmed before work starts
Charging port and power repair
Depending on the configuration this charges through a round socket, USB-C or both. We test the adapter, the port and the charging circuit to find which has failed.
SSD and storage upgrade
The HP ProBook 455 G10 has an M.2 slot and, on some configurations, a 2.5-inch bay. Machines that shipped with a hard drive are much faster once moved to an SSD.
Price confirmed before work starts
Memory upgrade
Most configurations of the HP ProBook 455 G10 have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
Windows repair and reinstall
The HP ProBook 455 G10 shipped with Windows 11. We repair start-up faults, reinstall Windows cleanly with your files kept, and remove malware.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the HP ProBook 455 G10, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
What we see on the bench
- A forgotten BIOS administrator password usually needs board-level work, with proof of ownership.
- ProBooks are straightforward to service, with replaceable batteries, SSDs and memory on most generations.
- Hinge and lid-mount wear shows up on older 450 and 470 models.
Data recovery from the HP ProBook 455 G10
The SSD in the HP ProBook 455 G10 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the HP ProBook 455 G10 sits in the range
Its nearest relatives in the HP ProBook range are the older HP ProBook 450 G9 (2022). It is the most recent 15.6-inch model of the range that we list.
Questions
Can the SSD or memory in the HP ProBook 455 G10 be upgraded?
The M.2 SSD can be replaced, and some configurations also have a 2.5-inch bay. Memory is in slots on most configurations and can be increased.
My HP ProBook 455 G10 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Where do I find the model number on my laptop?
The product name and product number are on the base label, or under the battery on older models. On many HP laptops Fn + Esc shows them on screen. For this model, look for G10.
Can the HP ProBook 455 G10 run Windows 11?
Yes. It shipped with Windows 11.