HP Pavilion Aero 13-be repair in London: bring it to our workshop in Bermondsey or ask about courier collection, and we will confirm a price before any work starts. The HP Pavilion Aero 13-be is a 2021 laptop with a 13.3-inch screen. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- 13-be
- Released
- 2021
- Type
- Laptop
- Screen
- 13.3-inch
- Storage
- M.2 SSD, replaceable
- Memory
- SODIMM slots
What we repair on the HP Pavilion Aero 13-be
Screen replacement
We replace the 13.3-inch panel like-for-like, matching resolution and connector to the part number on the original.
Price confirmed before work starts
Memory upgrade
Most configurations of the HP Pavilion Aero 13-be have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
Windows repair and reinstall
The HP Pavilion Aero 13-be meets Microsoft’s Windows 11 requirements in most configurations. We upgrade from Windows 10, which reached end of support in October 2025, or reinstall Windows 11 cleanly with your files kept.
Battery replacement
The battery is internal and held by screws. We fit a new one, then calibrate and test it under load. At this age, short runtime and sudden shutdowns usually point to a worn battery and not a board fault.
Price confirmed before work starts
Charging port and power repair
Depending on the configuration this charges through a round socket, USB-C or both. We test the adapter, the port and the charging circuit to find which has failed.
SSD and storage upgrade
The HP Pavilion Aero 13-be takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the HP Pavilion Aero 13-be, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Known issues with the Pavilion range
- Older configurations with a mechanical hard drive are transformed by an SSD.
- HP product names such as 15-eg or 14-dv cover many sub-models, so we confirm parts against the full product number on the base.
- Hinge failure is the Pavilion repair we see most. The hinge stiffens, then pulls its mounts out of the lid or base.
Data recovery from the HP Pavilion Aero 13-be
The SSD in the HP Pavilion Aero 13-be can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Questions
Can the SSD or memory in the HP Pavilion Aero 13-be be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory is in slots on most configurations and can be increased.
My HP Pavilion Aero 13-be will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
How do I get my HP Pavilion Aero 13-be to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.
How much does a HP Pavilion Aero 13-be screen replacement cost?
Price confirmed before work starts. The exact figure depends on the part your machine needs, and we confirm it before any work starts.