If your HP Envy 17-cr has a broken screen, will not charge, runs hot or will not start, we can diagnose and repair it at our Bermondsey workshop. The HP Envy 17-cr is a 2022 laptop with a 17.3-inch screen. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- 17-cr
- Released
- 2022
- Type
- Laptop
- Screen
- 17.3-inch
- Storage
- M.2 SSD, replaceable
- Memory
- SODIMM slots
Repairs we carry out on the HP Envy 17-cr
Screen replacement
Cracked, flickering or lined 17.3-inch screens are replaced with a matching panel. Where the picture comes and goes as the lid moves, we check the display cable and hinges first.
Price confirmed before work starts
Battery replacement
A new internal battery is fitted and tested through a full charge and discharge. A battery of this age that swells should be replaced before it damages the trackpad or casing.
Price confirmed before work starts
Charging port and power repair
Depending on the configuration this charges through a round socket, USB-C or both. We test the adapter, the port and the charging circuit to find which has failed.
SSD and storage upgrade
The HP Envy 17-cr takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
Memory upgrade
Most configurations of the HP Envy 17-cr have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
Windows repair and reinstall
The HP Envy 17-cr shipped with Windows 11. We repair start-up faults, reinstall Windows cleanly with your files kept, and remove malware.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the HP Envy 17-cr, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Notes from the workshop
- Envy laptops are thin, and on many the memory is soldered while the SSD remains replaceable.
- Hinge stiffness that cracks the lid or base is a recurring fault across several Envy generations.
Data recovery from the HP Envy 17-cr
The SSD in the HP Envy 17-cr can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the HP Envy 17-cr sits in the range
Its nearest relatives in the HP Envy range are the older HP Envy 17-ch (2021). It is the most recent 17.3-inch model of the range that we list.
Questions
Can the SSD or memory in the HP Envy 17-cr be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory is in slots on most configurations and can be increased.
My HP Envy 17-cr will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Where do I find the model number on my laptop?
The product name and product number are on the base label, or under the battery on older models. On many HP laptops Fn + Esc shows them on screen. For this model, look for 17-cr.
Can the HP Envy 17-cr run Windows 11?
Yes. It shipped with Windows 11.